HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,399Opened794Unresolved5,650Resolved13,396Rejected22,559
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

Daytonaspin Casino - Player's withdrawal is delayed and verification is pending.

Unresolved Submitted: 09 Jun 2026
Black points: 222
Disputed amount: €1,000
Safety Index 3.1 Very low
Our verdict Insufficient evidence from casino

Luckygem Casino - Player’s account has been closed and funds confiscated.

Unresolved Submitted: 09 Jun 2026
Black points: 22,094
Disputed amount: €19,010
Safety Index 1.8 Very low
Our verdict No reaction

BetRise Casino - Player’s withdrawal is being delayed.

Unresolved Submitted: 09 Jun 2026
Black points: 59
Disputed amount: 129 USDC
Safety Index 6.6 Fresh casino
Our verdict No reaction

TurboSven Casino - Player's account has been closed after a partial withdrawal.

Unresolved Submitted: 09 Jun 2026
Black points: 1,452
Disputed amount: €3,957
Safety Index 2.4 Very low
Our verdict Against fair gambling

Spirit Casino - Player's withdrawal is delayed due to bonus payout issues.

Unresolved Submitted: 08 Jun 2026
Black points: 1,979
Disputed amount: €3,406
Safety Index 8.4 High
Our verdict No reaction policy

Spin Million Casino - Player's winnings have been confiscated.

Unresolved Submitted: 08 Jun 2026
Black points: 1,984
Disputed amount: £20,000
Safety Index 2.8 Very low
Our verdict Insufficient evidence from casino

Klub28 Casino - Player's withdrawal is delayed due to account issues.

Unresolved Submitted: 08 Jun 2026
Black points: 341,643
Disputed amount: 1,040 BNB
Safety Index 0.3 Very low
Our verdict No reaction policy

WestAce Casino - Player’s winnings haven’t been received yet.

Unresolved Submitted: 08 Jun 2026
Black points: 106
Disputed amount: 4,000 zł
Safety Index 3.4 Very low
Our verdict Insufficient evidence from casino

SawSpin Casino - Player's withdrawal has been delayed for two months.

Unresolved Submitted: 07 Jun 2026
Black points: 6,433
Disputed amount: A$9,000
Safety Index 0.0 Very low
Our verdict No reaction policy

Smash Casino - Player's winnings are confiscated.

Unresolved Submitted: 07 Jun 2026
Black points: 54
Disputed amount: 4,000 kr
Safety Index 3.8 Low
Show more complaints (+10)
Showing 301 - 310 of 5,650 complaints
1...30 31 32...565
Go to pageof 565 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.