HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,302Opened949Unresolved5,110Resolved12,366Rejected20,877
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

RaceJeet Casino - Player’s withdrawal has been confiscated.

Unresolved Submitted: 04 Jun 2024
Black points: 183
Disputed amount: 73,890 INR
Safety Index 4.9 Low
Our verdict No reaction

Slots&Bets Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 04 Jun 2024
Black points: 193
Disputed amount: €639
Safety Index 3.8 Low
Our verdict No reaction

Cyber.bet Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 03 Jun 2024
Black points: 330
Disputed amount: $500,000 CLP
Safety Index 2.1 Very low
Our verdict Failed self-exclusion

Betonic Casino - Player's account has not been closed despite gambling addiction notifications.

Unresolved Submitted: 03 Jun 2024
Black points: 518
Disputed amount: €950
Safety Index 4.7 Low
Our verdict No reaction policy

HugoBets Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 02 Jun 2024
Black points: 105
Disputed amount: €1,000
Safety Index 4.1 Low
Our verdict No reaction policy

Magic Win Casino - Player's withdrawal is delayed.

Unresolved Submitted: 01 Jun 2024
Black points: 219
Disputed amount: £900
Safety Index 0.6 Very low
Our verdict No reaction

Rabbit Win Casino - Player's withdrawal has been delayed.

Unresolved Submitted: 01 Jun 2024
Black points: 311
Disputed amount: £400
Safety Index 4.7 Low
Our verdict Against fair gambling

Boo Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 01 Jun 2024
Black points: 1,620
Disputed amount: 17,000 R$
Safety Index 6.0 Below average
Our verdict No reaction policy

BetdaVirada Casino - Player’s withdrawal request has been delayed.

Unresolved Submitted: 01 Jun 2024
Black points: 43
Disputed amount: 600 R$
Safety Index 3.4 Very low
Our verdict No reaction

Sunplay Casino - Player's withdrawals have been delayed.

Unresolved Submitted: 31 May 2024
Black points: 154
Disputed amount: $500
Safety Index 5.0 Below average
Show more complaints (+10)
Showing 2,431 - 2,440 of 5,110 complaints
1...243 244 245...511
Go to pageof 511 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.