Tez888 Casino - Player's withdrawal is delayed.

I have Withdrawal cash balance 1.3Cr INR in tez888.

They are not giving withdrawal since many days.

Dear naguhiremath39,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. To better understand your situation and assist you effectively, could you please provide answers to the following questions?

• When did you initiate the withdrawal request?
• Have you received any communication from Tez888 regarding the delay?
• What method did you choose for the withdrawal (e.g., bank transfer, e-wallet)?
• Have you made any successful withdrawals from this casino before?
• Have you passed the full KYC verification?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Veronika

Please note that Casino.Guru will never request payments or ask for access to your accounts. If anyone claims to be a Casino.Guru representative and asks for such actions, do not provide any information.

The only official way we will contact you is through this complaint platform or via the email addresses provided in your complaint thread.

Stay cautious, and if you have any doubts, please reach out to us directly.

I placed serval withdrawal request from 23/03/2025.

They are not interested giving withdrawal,Just telling bets verification.

Withdrawal method is Bank transfer.

Kyc alre

ady passed...

Thank you for your reply. What types of games did you play?

I played Blackjack More Games , Sometimes Crazy time , Andhar bahar games

Total I have balance in my 3.8Cr now ..

Please tell me solutions, What is withdrawal problem in tez888?

Please escalate this issue

Thank you for your responses. Please forward me all the communication between you and the casino customer support as well as all the other evidence that could be relevant to the investigation of your case at [email protected].

Evidence and prrofs sent to above mail id

Please escalate this case it's froud casino in India

4 cr Withdrawal, not giving all evidence and prrofs sent to above Mail id

Thank you very much, naguhiremath39, for providing all the necessary information. I will now transfer your complaint to my colleague Martina ([email protected]) who will be at your assistance. I wish you the best of luck and hope to see your problem being resolved to your satisfaction in the near future.

Dear naguhiremath39,

My name is Martina and from now on, I will assist you with resolving your complaint. I am sorry to hear that your withdrawal has been delayed. I will contact the casino and try my best to resolve the issue as soon as possible.

Now I would like to invite Tez888 Casino representative to join this conversation and participate in the resolution of this complaint.

Dear casino representative, could you please state the reason why the player's withdrawal has not yet been processed?

Thank you in advance for providing the information.

We would like to ask the casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’ which may negatively affect its rating.

Please reply

What is the status of my case ?

Dear naguhiremath39,

I have tried to contact the casino repeatedly but had no success. I'm afraid there is not much that can be achieved without cooperation from its side. Since the casino operates without a valid license and doesn't refer to any ADR service, there is no gaming authority to turn to.

I will mark the complaint as "unresolved" in our system. I understand this isn't a satisfactory solution to your issue. However, the decrease in the rating caused by unresolved complaints could help to change the casino's approach. If the casino decides to react, we will reopen the complaint and you will be notified by email.

I can only recommend you choose casinos by their reviews and ratings in the future to avoid situations like this. I am sorry we could not be of more help on this occasion.

Best regards,

Martina Bennett