HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42691Opened814Not solved5399Solved12084Rejected24394
Active filters: Casino:
Clear all filters
Unresolved Our verdict

Insufficient evidence from casino

Black points: 3360
Disputed amount: 10,000 лв

Efbet Casino - Player's withdrawal requests are continuously refused.

Efbet Casino
Safety Index:Above average Submitted: 11 Aug 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 203
Disputed amount: 5,027 R$

BetBRX Casino - Player's withdrawal request has been delayed and access suspended.

BetBRX Casino
Safety Index:Below average Submitted: 11 Aug 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 87
Disputed amount: 1,500 R$

Vbet LatAm Casino - Player's account was blocked.

Vbet LatAm Casino
Safety Index:Low Submitted: 11 Aug 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 46
Disputed amount: $125

EuroBets Casino - Player’s withdrawal is being delayed.

EuroBets Casino
Safety Index:Low Submitted: 11 Aug 2023
Unresolved Our verdict

No reaction, passive regulator

Black points: 1117
Disputed amount: Ξ1.71

Bit4Win Casino - Player’s withdrawal request remains pending.

Bit4Win Casino
Safety Index:Very low Submitted: 11 Aug 2023
Unresolved Our verdict

Against fair gambling

Black points: 200
Disputed amount: $400

PrimaPlay Casino - Player's winnings confiscated for alleged rule breach.

PrimaPlay Casino
Safety Index:Above average Submitted: 11 Aug 2023
Unresolved Our verdict

Failed self-exclusion

Black points: 219
Disputed amount: €400

BetPlays Casino - Excluded player's account has been reopened.

BetPlays Casino
Safety Index:High Submitted: 11 Aug 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 432
Disputed amount: £2,381

GoldenLion.bet Casino - Player's self-exclusion request has been ignored.

GoldenLion.bet Casino
Safety Index:Very low Submitted: 11 Aug 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 410
Disputed amount: 30,000 kr

Dogsfortune Casino - Player's asking for a refund.

Dogsfortune Casino
Safety Index:Very low Submitted: 10 Aug 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 219
Disputed amount: £900

WinnerCasino - Player's withdrawal is delayed for 10 months.

WinnerCasino
Safety Index:Very low Submitted: 10 Aug 2023
Show more complaints (+10)
Showing 1,681 - 1,690 of 5,399 complaints
1...168 169 170...540
Go to pageof 540 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news