HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44499Opened968Not solved5566Solved12546Rejected25419
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction, passive regulator

Black points: 699
Disputed amount: 60,000 ฿

Bet55 Casino - Player’s withdrawal request is being delayed due to account review.

Bet55 Casino
Safety Index:Low Submitted: 03 Oct 2023
Unresolved Our verdict

Against fair gambling

Black points: 65
Disputed amount: $174

PrimaPlay Casino - Player's withdrawal gets denied due to bonus restrictions.

PrimaPlay Casino
Safety Index:Above average Submitted: 03 Oct 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 177
Disputed amount: £700

Spicy Jackpots Casino - Player’s withdrawal has been delayed.

Spicy Jackpots Casino
Safety Index:Very low Submitted: 03 Oct 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 58
Disputed amount: $60,000 ARS

CBet Casino - Player's account blocked under allegations of cheating.

CBet Casino
Safety Index:Very low Submitted: 02 Oct 2023
Unresolved Our verdict

No reaction, passive regulator

Black points: 444
Disputed amount: €800

MoreSpin Casino - Player is experiencing difficulties with his withdrawal due to a lengthy verification.

MoreSpin Casino
Safety Index:Very low Submitted: 02 Oct 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 1000
Disputed amount: $10,000

Bovada Casino - Player’s withdrawal and account have been blocked due to an IP issue.

Bovada Casino
Safety Index:Low Submitted: 02 Oct 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 72
Disputed amount: $233

MiCasino - Player's winnings confiscated due to country restrictions.

MiCasino
Safety Index:Below average Submitted: 01 Oct 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 40
Disputed amount: $70

CasinerX Casino - Player struggles with unresponsive casino over withdrawal.

CasinerX Casino
Safety Index:Low Submitted: 01 Oct 2023
Unresolved Our verdict

Failed self-exclusion

Black points: 303
Disputed amount: £500

Jimmy Winner Casino - Player’s request for self-exclusion is not being honored.

Jimmy Winner Casino
Safety Index:Low Submitted: 01 Oct 2023
Unresolved Our verdict

Delayed payment, status unknown

Black points: 100
Disputed amount: $130

BetMonsta Casino - Player can't reach the online casino to withdraw $130.

BetMonsta Casino
Safety Index:Below average Submitted: 30 Sep 2023
Show more complaints (+10)
Showing 1,671 - 1,680 of 5,566 complaints
1...167 168 169...557
Go to pageof 557 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news