HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,626Opened762Unresolved5,516Resolved13,163Rejected22,185
Active filters: Casino:
Clear all filters
Sort
Our verdict Against fair gambling

Treasure Spins Casino - Player's winnings have been confiscated.

Unresolved Submitted: 22 Sep 2025
Black points: 633
Disputed amount: £1,875
Safety Index 1.6 Very low
Our verdict No reaction

PlayWise365 Casino - Player's account closure request is delayed.

Unresolved Submitted: 22 Sep 2025
Black points: 100
Disputed amount: 1 INR
Safety Index 7.3 Above average
Our verdict Against fair gambling

AUWin Casino - Player's withdrawal is delayed due to alleged restrictions.

Unresolved Submitted: 22 Sep 2025
Black points: 1,993
Disputed amount: A$3,020
Safety Index 2.1 Very low
Our verdict No reaction policy

Slots Hammer Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 21 Sep 2025
Black points: 121
Disputed amount: €2,201
Safety Index 5.0 Below average
Our verdict No reaction policy

Fortune Lounge Casino - Player's withdrawal is delayed and account access is blocked.

Unresolved Submitted: 21 Sep 2025
Black points: 99
Disputed amount: A$1,500
Safety Index 3.4 Very low
Our verdict No reaction policy

GoldenLion.bet Casino - Player's withdrawals are delayed with both casinos.

Unresolved Submitted: 18 Sep 2025
Black points: 535
Disputed amount: £3,003
Safety Index 0.4 Very low
Our verdict No reaction policy

Doctor Spins Casino - Player's withdrawal is delayed.

Unresolved Submitted: 18 Sep 2025
Black points: 177
Disputed amount: £620
Safety Index 2.6 Very low
Our verdict No reaction

Brazino777 Casino BR - Player claims that payment has been delayed.

Unresolved Submitted: 17 Sep 2025
Black points: 2,170
Disputed amount: 43,259 R$
Safety Index 9.1 Very high
Our verdict Unreasonable excuse

MVIP77 Casino - Player’s account is manipulated to delay withdrawal.

Unresolved Submitted: 17 Sep 2025
Black points: 20,647
Disputed amount: Mex$380,000
Safety Index 0.0 Very low
Our verdict No reaction policy

Mad Casino - Player's withdrawal is delayed.

Unresolved Submitted: 17 Sep 2025
Black points: 875
Disputed amount: €7,000
Safety Index 1.7 Very low
Show more complaints (+10)
Showing 1,451 - 1,460 of 5,516 complaints
1...145 146 147...552
Go to pageof 552 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Fury of Anubis_Push notification
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!