HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44571Opened955Not solved5578Solved12571Rejected25467
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 256
Disputed amount: €1,300

Lucky Wilds Casino - Player’s withdrawal is delayed.

Lucky Wilds Casino
Safety Index:Low Submitted: 27 Nov 2023
Unresolved Our verdict

Uncertain case, passive regulator

Black points: 103
Disputed amount: €700

CasinoStriker - Player’s account blocked after disputed withdrawal.

CasinoStriker
Safety Index:Below average Submitted: 27 Nov 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 40
Disputed amount: €20

Houseofspins Casino - Player’s deposit hasn't been credited.

Houseofspins Casino
Safety Index:Very low Submitted: 26 Nov 2023
Unresolved Our verdict

Against fair gambling

Black points: 10000
Disputed amount: $10,000

Heybets Casino - Player claims that payment has been delayed.

Heybets Casino
Safety Index:Very low Submitted: 25 Nov 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 75
Disputed amount: 7,000 kr

Houseofspins Casino - Player's payout is delayed.

Houseofspins Casino
Safety Index:Very low Submitted: 25 Nov 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 109
Disputed amount: 4,400 kr

Turbospins Casino - Player's payout is delayed.

Turbospins Casino
Safety Index:Low Submitted: 25 Nov 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 377
Disputed amount: ¥1,000,000

Bons Casino - Player's bonus has been cancelled.

Bons Casino
Safety Index:Low Submitted: 25 Nov 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 168
Disputed amount: €1,920

Houseofspins Casino - Player's withdrawal has been delayed.

Houseofspins Casino
Safety Index:Very low Submitted: 24 Nov 2023
Unresolved Our verdict

Unreasonable excuse

Black points: 1200
Disputed amount: $600

VIP Casino Royal - Player faces withdrawal and communication problem.

VIP Casino Royal
Safety Index:Low Submitted: 24 Nov 2023
Unresolved Our verdict

No reaction, good regulator

Black points: 491
Disputed amount: Mex$34,700

Caliente Casino - Player's casino account closed with remaining winnings.

Caliente Casino
Safety Index:Below average Submitted: 24 Nov 2023
Show more complaints (+10)
Showing 1,461 - 1,470 of 5,578 complaints
1...146 147 148...558
Go to pageof 558 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news