Cherry Fiesta Casino - Player's withdrawal request is delayed.

Requested a withdrawal but it still hasn’t been looked at. All chatbots say they have no access and aren’t able to help. Customer support via email is just ignored

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Dear Tish6789,

Thank you very much for submitting your complaint. I’m truly sorry to hear about the difficulties you’re facing with your withdrawal, and I completely understand how concerning this situation must be for you.

Unfortunately, we have received numerous complaints regarding delayed withdrawals from this particular gambling establishment. Despite our repeated attempts to engage with the casino and seek resolutions for affected players, they have chosen to adopt a No-Reaction Policy, meaning they do not respond to our mediation efforts.

I can only imagine how frustrating it must be to wait for your winnings without any clear updates. I sincerely hope that the casino will process your payment soon. In the meantime, could you please forward a screenshot of your withdrawal request to [email protected]? This will help us document your case more thoroughly.

Thank you for your cooperation. I appreciate your patience and will do my best to assist you.

Best regards,

Veronika

Dear Tish6789,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Thank you unfortunately :I’m still waiting,

Thank you for your continued updates and the information provided.

Unfortunately, despite our efforts, we are unable to assist you further with your complaint regarding Cherry Fiesta Casino. The casino has ignored multiple complaints submitted through our platform—currently, there are 16 cases where they have completely refused to engage. This lack of cooperation has affected their safety rating on our site, and we will mark your case as unresolved as well, which will further impact their standing.

Moreover, Cherry Fiesta operates without a valid license, meaning there is no regulatory authority we can recommend you contact for further help. Given the casino's current stance and lack of accountability, we strongly advise avoiding any further interaction with them or any associated brands.

We understand how frustrating this situation is, and we sincerely apologize that we are unable to provide a better outcome. Should you require further guidance, please feel free to reach out.