HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44602Opened957Not solved5580Solved12583Rejected25482
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 20
Disputed amount: $77

Slootz Casino - Player's withdrawal is delayed at Slootz.io.

Slootz Casino
Safety Index:Very low Submitted: 04 Dec 2023
Unresolved Our verdict

No reaction, passive regulator

Black points: 100
Disputed amount: $140,000 COP

RushBet Casino CO - Player's account was blocked.

RushBet Casino CO
Safety Index:Above average Submitted: 04 Dec 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 313
Disputed amount: €1,756

Slotpot Casino - Player's verification delays withdrawal.

Slotpot Casino
Safety Index:Low Submitted: 04 Dec 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 211
Disputed amount: €1,000

Houseofspins Casino - Player's withdrawal has been delayed.

Houseofspins Casino
Safety Index:Very low Submitted: 04 Dec 2023
Unresolved Our verdict

Against fair gambling

Black points: 1440
Disputed amount: $9,600

SlotsRoom Casino - Player’s winnings confiscated due to alleged bonus abuse.

SlotsRoom Casino
Safety Index:High Submitted: 04 Dec 2023
Unresolved Our verdict

Uncertain case, passive regulator

Black points: 101
Disputed amount: £588

WinVegasPlus Casino - Player's funds were confiscated after using his free spins.

WinVegasPlus Casino
Safety Index:Very low Submitted: 04 Dec 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 138
Disputed amount: $1,600

BoGamba Casino - Player’s winnings payment has been delayed.

BoGamba Casino
Safety Index:Low Submitted: 04 Dec 2023
Unresolved Our verdict

No reaction policy, good regulator

Black points: 38
Disputed amount: €455

Onestep Casino - Player’s winnings have been confiscated.

Onestep Casino
Safety Index:Low Submitted: 04 Dec 2023
Unresolved Our verdict

No reaction, passive regulator

Black points: 427
Disputed amount: $800

Slots777 Casino - Player's withdrawals delayed and unresponsive casino.

Slots777 Casino
Safety Index:Low Submitted: 03 Dec 2023
Unresolved Our verdict

No reaction, passive regulator

Black points: 333
Disputed amount: €1,385

AMPM Casino - Player's winnings are confiscated due to alleged bonus abuse.

AMPM Casino
Safety Index:Below average Submitted: 03 Dec 2023
Show more complaints (+10)
Showing 1,421 - 1,430 of 5,580 complaints
1...142 143 144...558
Go to pageof 558 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news