The 3rd party operators featured on this page are featured on a non-commercial basis with no commission arrangements in place. 21+. Gambling Problem? Call 1-800-GAMBLER.

HomeComplaintsWinit Casino - Player's withdrawal is delayed.

Winit Casino - Player's withdrawal is delayed.

Opened
Current status

Waiting for Casino Guru to reply

5d 10h 58m 12s

Winit Casino
Safety Index:Very low

Case summary

The player from the United Kingdom requested a withdrawal of 900€ on November 4th and has not received it after a month. While he has had successful withdrawals in the past, he is currently facing delays attributed to a high volume of withdrawal requests.

Public
Public
2 days ago

Have had successful withdrawals in the past from them i got cashback and won 900 which i requested on the 4-11-25 to withdraw and still nothing they keep saying there are delays and high number of wothdrawals atm

Public
Public
yesterday

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Public
Public
yesterday

Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

  • Could you please send me a link or a screenshot of the cashback bonus you activated and played with?
  • Have your winnings from the cashback bonus been capped in any way after you completed the wagering requirements?
  • What types of games did you play while the bonus was active?
  • When was the last time you communicated with the casino regarding the delay in processing your payment?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

Waiting for approval
Waiting for approval
yesterday
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

Casino Guru is examining the case

flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.