HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,299Opened953Unresolved5,110Resolved12,364Rejected20,872
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Bruno Casino - Player’s deposit was not credited to the account.

Resolved Submitted: 30 Jul 2023
Disputed amount: €20
Safety Index 9.0 Very high
Our verdict Case closed

Trickz Casino - Player's account was blocked.

Resolved Submitted: 30 Jul 2023
Disputed amount: €5,902
Safety Index 9.5 Very high
Our verdict Case closed

Hold'N'Spin Casino - Player complaints about refusal to payout bonus winnings.

Resolved Submitted: 30 Jul 2023
Disputed amount: 1,700 R$
Safety Index 5.7 Below average
Our verdict Case closed

Rollino Casino - Player struggles with the verification process.

Resolved Submitted: 30 Jul 2023
Disputed amount: €500
Safety Index 2.3 Very low
Our verdict Case closed

Doggo Casino - Player faces withdrawal rejections and document issues.

Resolved Submitted: 29 Jul 2023
Disputed amount: €2,699
Safety Index 7.3 Above average
Our verdict Case closed

1win Casino - Player’s withdrawal delayed and account access denied.

Resolved Submitted: 29 Jul 2023
Disputed amount: $2,700
Safety Index 8.5 High
Our verdict Case closed

MoreSpin Casino - Player denied account access for withdrawal request.

Resolved Submitted: 29 Jul 2023
Disputed amount: €200
Safety Index 2.9 Very low
Our verdict Case closed

SG Casino - Player's account suspended after deposit and unfulfilled bonus promise.

Resolved Submitted: 28 Jul 2023
Disputed amount: €50
Safety Index 8.5 High
Our verdict Case closed

1win Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 28 Jul 2023
Disputed amount: $10,000
Safety Index 8.5 High
Our verdict Case closed

Gama Casino - Player is experiencing repeated withdrawal cancellations.

Resolved Submitted: 28 Jul 2023
Disputed amount: 14,000 kr
Safety Index 9.8 Very high
Show more complaints (+10)
Showing 8,861 - 8,870 of 12,364 complaints
1...886 887 888...1,237
Go to pageof 1,237 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.