HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,299Opened953Unresolved5,110Resolved12,364Rejected20,872
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Bruce Bet Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 23 Jan 2024
Disputed amount: 700 zł
Safety Index 4.0 Low
Our verdict Case closed

Lucky Mister Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 22 Jan 2024
Disputed amount: €150
Safety Index 4.6 Low
Our verdict Case closed

WestCasino - Player's deposit has been confiscated.

Resolved Submitted: 22 Jan 2024
Disputed amount: €750
Safety Index 8.0 High
Our verdict Case closed

Dolfwin Casino - Player's withdrawals are being rejected.

Resolved Submitted: 22 Jan 2024
Disputed amount: €1,715
Safety Index 4.4 Low
Our verdict Case closed

Casinoly Casino - Player's withdrawal request is repeatedly cancelled.

Resolved Submitted: 22 Jan 2024
Disputed amount: €500
Safety Index 9.1 Very high
Our verdict Case closed

Betti Casino - Player is experiencing difficulties accessing the casino website.

Resolved Submitted: 22 Jan 2024
Disputed amount: €105
Safety Index 6.2 Below average
Our verdict Case closed

The Pokies Casino - Player believes that their withdrawal has been delayed.

Resolved Submitted: 22 Jan 2024
Disputed amount: A$200
Safety Index 2.8 Very low
Our verdict Case closed

RichPrize Casino - Player experiences delayed withdrawal after uploading documents.

Resolved Submitted: 22 Jan 2024
Disputed amount: €178
Safety Index 6.8 Above average
Our verdict Case closed

BetsPalace Casino - Player's winnings confiscated due to alleged bonus violation.

Resolved Submitted: 21 Jan 2024
Disputed amount: €212
Safety Index 4.3 Low
Our verdict Case closed

GetSlots Casino - Player's account closure prevented further withdrawals.

Resolved Submitted: 21 Jan 2024
Disputed amount: C$3,199
Safety Index 8.4 High
Show more complaints (+10)
Showing 7,891 - 7,900 of 12,364 complaints
1...789 790 791...1,237
Go to pageof 1,237 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.