HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42898Opened835Not solved5415Solved12151Rejected24497
Active filters: Casino:
Clear all filters
Resolved Our verdict

Case closed

Disputed amount: 87,000 руб

Snatch Casino - Player’s account has been blocked.

Snatch Casino
Safety Index:High Submitted: 12 Jan 2023
Resolved Our verdict

Case closed

Disputed amount: €79

ExciteWin Casino - Player’s winnings were confiscated.

ExciteWin Casino
Safety Index:Very high Submitted: 12 Jan 2023
Resolved Our verdict

Case closed

Disputed amount: 160,000 INR

Rajabets Casino - Player is struggling to withdraw their winnings.

Rajabets Casino
Safety Index:Above average Submitted: 12 Jan 2023
Resolved Our verdict

Case closed

Disputed amount: £100

Goldenbet Casino - The player's deposit did not arrive.

Goldenbet Casino
Safety Index:Below average Submitted: 11 Jan 2023
Resolved Our verdict

Case closed

Disputed amount: Can$25

Bruno Casino - The player's deposit did not arrive.

Bruno Casino
Safety Index:High Submitted: 11 Jan 2023
Resolved Our verdict

Case closed

Disputed amount: $276

Crypto Loko Casino - Player’s withdrawal has been delayed.

Crypto Loko Casino
Safety Index:Above average Submitted: 11 Jan 2023
Resolved Our verdict

Case closed

Disputed amount: 24,900 R$

Mr Bet Casino - Player claims that payment has been delayed.

Mr Bet Casino
Safety Index:High Submitted: 11 Jan 2023
Resolved Our verdict

Case closed

Disputed amount: €600

Vulkan Vegas Casino - The player's withdrawal is delayed.

Vulkan Vegas Casino
Safety Index:Very high Submitted: 11 Jan 2023
Resolved Our verdict

Case closed

Disputed amount: €500

Vulkan Vegas Casino - The player's account got blocked.

Vulkan Vegas Casino
Safety Index:Very high Submitted: 11 Jan 2023
Resolved Our verdict

Case closed

Disputed amount: €400

Mr Bet Casino - The player struggles to verify his account.

Mr Bet Casino
Safety Index:High Submitted: 11 Jan 2023
Show more complaints (+10)
Showing 6,411 - 6,420 of 12,151 complaints
1...641 642 643...1216
Go to pageof 1,216 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news