HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All37018Opened975Not solved4912Solved10288Rejected20843
Active filters: Casino:
Clear all filters
Resolved Our verdict

Case closed

Disputed amount: €300

HeyCasino! - Player’s withdrawal from casino is delayed.

HeyCasino!
Safety Index:Above average Submitted: 11 Oct 2023
Resolved Our verdict

Case closed

Disputed amount: $49

Limitless Casino - Player struggling with withdrawal.

Limitless Casino
Safety Index:High Submitted: 11 Oct 2023
Resolved Our verdict

Case closed

Disputed amount: £350

XL Casino - Player faces withdrawal delay due to unprocessed verification.

XL Casino
Safety Index:Above average Submitted: 11 Oct 2023
Resolved Our verdict

Case closed

Disputed amount: £535

Heybets Casino - Player's withdrawal remains on hold.

Heybets Casino
Safety Index:Below average Submitted: 11 Oct 2023
Resolved Our verdict

Case closed

Disputed amount: €600

Leon Casino - Player's withdrawal has been declined.

Leon Casino
Safety Index:Above average Submitted: 11 Oct 2023
Resolved Our verdict

Case closed

Disputed amount: €1,000

BetCoco Casino - Player’s withdrawal has been delayed.

BetCoco Casino
Safety Index:Above average Submitted: 11 Oct 2023
Resolved Our verdict

Case closed

Disputed amount: £1,981

Goldenbet Casino - Player's GBP 2500 withdrawal via Bitcoin is being denied.

Goldenbet Casino
Safety Index:Below average Submitted: 11 Oct 2023
Resolved Our verdict

Case closed

Disputed amount: €1,500

Slotimo Casino - Player’s withdrawal has been delayed.

Slotimo Casino
Safety Index:Below average Submitted: 11 Oct 2023
Resolved Our verdict

Case closed

Disputed amount: €103

Yabby Casino - Player is experiencing difficulties with the verification of his account.

Yabby Casino
Safety Index:High Submitted: 11 Oct 2023
Resolved Our verdict

Case closed

Disputed amount: $30

IceCasino - Player's deposit has been blocked due to KYC issue.

IceCasino
Safety Index:Very high Submitted: 11 Oct 2023
Show more complaints (+10)
Showing 2,081 - 2,090 of 10,288 complaints
1...208 209 210...1029
Go to pageof 1,029 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news