HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All37758Opened967Not solved4957Solved10516Rejected21318
Active filters: Casino:
Clear all filters
Resolved Our verdict

Case closed

Disputed amount: €918

BetPlays Casino - Player’s winnings are delayed due to verification issues.

BetPlays Casino
Safety Index:Low Submitted: 03 Nov 2023
Resolved Our verdict

Case closed

Disputed amount: €25

EnergieKasino Casino - Player's withdrawal has been repeatedly denied and account suspended.

EnergieKasino Casino
Safety Index:Above average Submitted: 03 Nov 2023
Resolved Our verdict

Case closed

Disputed amount: €6,000

Vulkan Vegas Casino - Player's withdrawal delayed despite KYC completion.

Vulkan Vegas Casino
Safety Index:Very high Submitted: 03 Nov 2023
Resolved Our verdict

Case closed

Disputed amount: $1,075

Dafabet Casino - Player's struggling to pass the verification process.

Dafabet Casino
Safety Index:Above average Submitted: 02 Nov 2023
Resolved Our verdict

Case closed

Disputed amount: Mex$14,759

Betmotion Casino - Player has not received his withdrawal.

Betmotion Casino
Safety Index:Above average Submitted: 02 Nov 2023
Resolved Our verdict

Case closed

Disputed amount: 19,700 R$

Mr Bet Casino - Player facing difficulty in verifying a payment method.

Mr Bet Casino
Safety Index:Very high Submitted: 02 Nov 2023
Resolved Our verdict

Case closed

Disputed amount: €100

Buran Casino - Player claims that payment has been delayed.

Buran Casino
Safety Index:High Submitted: 02 Nov 2023
Resolved Our verdict

Case closed

Disputed amount: €1,500

Hold'N'Spin Casino - Player experiences issues with points in casino's tournament.

Hold'N'Spin Casino
Safety Index:Below average Submitted: 02 Nov 2023
Resolved Our verdict

Case closed

Disputed amount: €25

BOHO Casino - Player's deposit has not been credited.

BOHO Casino
Safety Index:High Submitted: 02 Nov 2023
Resolved Our verdict

Case closed

Disputed amount: €369

Mr Bet Casino - Player's verification process repeatedly unsuccessful.

Mr Bet Casino
Safety Index:Very high Submitted: 02 Nov 2023
Show more complaints (+10)
Showing 2,091 - 2,100 of 10,516 complaints
1...209 210 211...1052
Go to pageof 1,052 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news