HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,198Opened933Unresolved5,083Resolved12,346Rejected20,836
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

B88 Casino - Player's winnings have been confiscated.

Closed Submitted: 19 Oct 2024
Disputed amount: 213 $
Safety Index 4.9 Low
Our verdict Other

Gama Casino - Player claims that payment has been delayed.

Closed Submitted: 19 Oct 2024
Disputed amount: $70,000
Safety Index 9.8 Very high
Our verdict Insufficient evidence from player

Tipico Casino DE - Player reports fraud issues at the casino.

Closed Submitted: 18 Oct 2024
Disputed amount: €250
Safety Index 9.8 Very high
Our verdict Unjustified complaint

SpinJo Casino - Player's winnings are confiscated due to a minor rule violation.

Closed Submitted: 18 Oct 2024
Disputed amount: €238
Safety Index 8.9 High
Our verdict Player stopped responding

Pribet Casino - Player’s account closure request is delayed.

Closed Submitted: 18 Oct 2024
Disputed amount: ??
Safety Index 0.3 Very low
Our verdict Player stopped responding

iWild Casino DE - Player’s winnings are unaccounted for.

Closed Submitted: 18 Oct 2024
Disputed amount: €600
Safety Index 8.9 High
Our verdict Player stopped responding

Wazbee Casino - Player’s account has been closed and winnings confiscated.

Closed Submitted: 18 Oct 2024
Disputed amount: €2,000
Safety Index 8.8 High
Our verdict Player stopped responding

Bankonbet Casino - Player's account verification is delayed.

Closed Submitted: 18 Oct 2024
Disputed amount: €900
Safety Index 8.5 High
Our verdict Player stopped responding

Betswap Casino - Player’s funds were confiscated.

Closed Submitted: 18 Oct 2024
Disputed amount: €500
Safety Index 6.3 Below average
Our verdict Player stopped responding

PalmSlots Online Casino - Player's account remains open despite self-exclusion request.

Closed Submitted: 17 Oct 2024
Disputed amount: €650
Safety Index 1.6 Very low
Show more complaints (+10)
Showing 8,831 - 8,840 of 20,836 complaints
1...883 884 885...2,084
Go to pageof 2,084 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.