HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All37646Opened1010Not solved4948Solved10483Rejected21205
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: €94

1win Casino - Player is having email code delivery issues.

1win Casino
Safety Index:Above average Submitted: 19 Jul 2023
Case closed Our verdict

Other

Disputed amount: ??

Vulkan Vegas Casino - Player’s account blocked due to 'financial fraud'.

Vulkan Vegas Casino
Safety Index:Very high Submitted: 19 Jul 2023
Case closed Our verdict

Player stopped responding

Disputed amount: €1,400

MyStake Casino - Player’s withdrawal attempt has been rejected.

MyStake Casino
Safety Index:High Submitted: 19 Jul 2023
Case closed Our verdict

Player stopped responding

Disputed amount: €500

Las Americas Casino - Player’s withdrawal has been delayed.

Las Americas Casino
Safety Index:Low Submitted: 19 Jul 2023
Case closed Our verdict

Player stopped responding

Disputed amount: 1,400,000 Ft

5Gringos Casino - Player experiencing repeated withdrawal issues.

5Gringos Casino
Safety Index:High Submitted: 19 Jul 2023
Case closed Our verdict

Player stopped responding

Disputed amount: NZ$800

Wildz Casino - Player's winnings have been confiscated after account closure.

Wildz Casino
Safety Index:High Submitted: 19 Jul 2023
Case closed Our verdict

Player stopped responding

Disputed amount: €281

Platincasino ES - Player faced unexpected account balance loss after bonus cancellation.

Platincasino ES
Safety Index:High Submitted: 19 Jul 2023
Case closed Our verdict

Other

Disputed amount: Can$30

N1 Casino - Player was unable to activate a bonus.

N1 Casino
Safety Index:High Submitted: 19 Jul 2023
Case closed Our verdict

Player stopped responding

Disputed amount: K320,000

1xBet Casino - Player's account was closed after the document issue.

1xBet Casino
Safety Index:Above average Submitted: 19 Jul 2023
Case closed Our verdict

Player stopped responding

Disputed amount: 12,861,000 ₫

Parimatch Casino BR - Player's withdrawal was denied after casino closure.

Parimatch Casino BR
Safety Index:Low Submitted: 19 Jul 2023
Show more complaints (+10)
Showing 6,211 - 6,220 of 21,205 complaints
1...621 622 623...2121
Go to pageof 2,121 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news