Our expert casino review team has carefully analysed Candy Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Candy Casino has an Above average Safety Index of 6.8, making it a viable choice for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Read our Candy Casino review to discover more about this casino and decide whether it is a suitable option for you.
Safety Index of Candy Casino – Is it fair and safe?
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of Candy Casino, we meticulously evaluated and analyzed the Terms and Conditions of Candy Casino. We noticed some rules or clauses, which were unfair, however, we do consider the T&Cs to be mostly fair. An unfair or predatory rule could potentially be leveraged to deny the players their rightful winnings, however, our findings for this casino were minor.
Candy Casino is a medium-sized online casino based on our estimates or collected information. Considering its size, this casino has an average sum of disputed winnings in complaints from players. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
To our knowledge, Candy Casino is absent from any significant casino blacklists. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
On the whole, also considering other contributing factors in our assessment, Candy Casino has achieved a Safety Index of 6.8, which is classified as Above average. This makes it an acceptable option for some players, but there are better casinos for players who value a fair and safe environment in online gambling.
T&Cs of Candy Casino evaluated
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Candy Casino to be mostly fair.
Note: You can find our specific findings from the T&Cs evaluation here.
Candy Casino player complaints
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 414 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Candy Casino user reviews and feedback
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
However, this casino does not have a User feedback score yet. We only calculate it once a casino has at least 15 reviews, but have only received 13 player reviews of Candy Casino so far. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Company information and licenses of Candy Casino
Candy Casino is in the ownership of WoT N.V. and has an annual revenue estimate greater than $5,000,000. Based on the categorization we use, this makes it a medium-sized online casino.
To our knowledge, Candy Casino has not obtained a gambling license from any regulator.
Withdrawal limits, win limits, and payment method options
Candy Casino supports 51 payment methods. This includes: Skrill, Neteller, PaySafeCard, Mastercard, VISA, Sofort Banking, Bitcoin (BTC), Bank transfer, Instant Bank Transfer, Interac, MiFinity, MuchBetter, blik, Sparkasse, SEB Bank, ING Bank, Deutsche Bank, Ulster Bank, Bank of Ireland, GDPay, Volksbank, Novobanco, Bitstamp, Hello Bank, Banca Mediolanum, Alpha Bank , UniCredit Bank, ActivoBank, Wert, MoonPay, Ethereum (ETH), Tether (USDT), Bitcoin Cash (BCH), Ripple (XRP), Litecoin (LTC), Shiba Inu (SHIB), Cardano (ADA), Kvitum, Piastrix, Jeton Cash, Jeton, PicPay, PIX, eZeeWallet, CashtoCode, PhonePe, Paytm, IMPS, SEPA, Noda pay, UPI.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
EUR 1,000 per day
No win limit
EUR 20,000 per month
USD 1,000 per day
USD 20,000 per month
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. Languages and customer support options available at Candy Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
24/7
Spanish
Portuguese
Russian
24/7
German
Polish
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Candy Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, Candy Casino has an average customer support.
Slots and casino games at Candy Casino
Candy Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows.
The casino's game library includes titles from 68 providers. This includes NetEnt, Novomatic, Apricot (Microgaming), Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Realtime Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, Evoplay, Ezugi, Push Gaming, Eyecon, BGaming, GameArt, Endorphina, Habanero, Red Rake Gaming, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, 2By2 Gaming, Iron Dog Studio, Realistic Games, Belatra Games, Relax Gaming, Ainsworth, Smartsoft Gaming, Platipus, Swintt, Lucky Streak, Spadegaming, G Games, BF Games, Fortune Factory Studios, Spribe, ALL41 STUDIOS, OneTouch, TrueLab Games, Spearhead Studios, Mascot Gaming, Vivo Gaming, Onlyplay, Triple Edge Studios, Amusnet (EGT), PGsoft (Pocket Games Soft), Gameburger Studios, Gamebeat, Fugaso, Caleta Gaming, SpinPlay Games, Retro Gaming, 3 Oaks Gaming, Gamzix, Kalamba Games, CT Interactive, Just For The Win, Triple Cherry, Hacksaw Gaming, Netgame, Ka Gaming.
Candy Casino bonus offers and codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. We currently have 6 bonuses from Candy Casino in our database, which you can find in the 'Bonuses' part of this review.
Note: For more information about this casino's offers, check out our separate page dedicated to Candy Casino bonuses.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Show all
(51)
Payment methods (51)
Withdrawal limits
per month
$20,000
per day
$1,000
Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
No craps
Keno
Scratch cards
No eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
No craps
Keno
Scratch cards
No eSports betting
Crash games
Language options
English website
All languages
(6)
All website languages
EnglishGermanRussianSpanishPolishPortuguese
English customer support
All languages
(2)
All customer support languages
EnglishRussian
English live chat
All languages
(2)
All livechat languages
EnglishRussian
Game providers
Show all
(68)
Game providers (68)
CASINO SCREENSHOTS
Positives
Extensive collection of games from multiple providers
Deposits by cryptocurrencies are accepted
Live chat support is available 24/7
Live dealer games are available
Negatives
Bonuses not available for all countries
Domain @hotmail.com cannot be used for registration
Not all of the terms and conditions are translated to the language option provided on the website
Not all game providers are available for all countries
Interesting facts
3.7 Withdrawal of funds received in the "No Wager" promotion the term stated in section 6.4 is not applied. To fulfill the wagering requirements, you need to make an X3 turnover from the deposit. Please note that 15% of the bets made in all table games and live casinos are taken into account when wagering
Small international casino
Deposits need to be wagered 3x before a withdrawal is requested
Browse all bonuses offered by Candy Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(13)
User reviews of Candy Casino
This is a place to share experience with Candy Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
This casino is not a serious place to play on, the owner is a well known fraud company and if you have some lucky spins you wont even be able to withdraw your money. Just a loss of time ( and your money ) this is a warning to every gambler crossing the path of starscream (scam) media, do not ever involve yourself with these people they are the wprst kind of scammers that i have ever encountered!
Nothing, maybe the pink color
You cant withdraw any larger sums
They will find new ways to take your money if you ever have any luck on their. Low rtp scam sites
Doesnt matter if you read the rules before because they will change it if you win and use any bonus
If you dont use any bonuses, they will still add bonuses to your account that you dont even have accepted just to take your money
The speed of deposits and withdrawals, and the large number of games make me feel the motivation of the operation. Customer support will also guide you carefully. (English)
It would be interesting if there were a little more types of live performances, so I want you to increase them. From my country, it seems that there are games that can be played and games that cannot be played.
I think you can play safely.
I was surprised at how fast deposits and withdrawals were.
Amazing casino that comes out from the brand of Wot NV casinos. Great range of slot providers. They have site which is easy to navigate. Candy casino has a great welcome package with player friendly terms. The best part about the casino is the support staff which are available on live chat plus email. Verification takes under 6 hours if you provide all correct documents. I won €666 from a €70 deposit. I received my funds to Skrill in under 10 minutes of requesting withdrawal.
Multiple options to choose for first deposit bonus.
I had a good experience in this casino😊you can really win here, so I can recommend it🥳 Addendum: After my request that they block me, this did not happen as expected. Of course I kept playing and lost quite a bit. Had also won something twice, the payouts took forever with excuses that the money was rejected by my bank.. Play somewhere else, the casino is no good..even problems with payouts, others can do that better
Habe gute Erfahrung gemacht in diesem Casino😊man kann hier wirklich auch gewinnen kann es also weiterempfehlen🥳 Nachtrag: Nach meiner Anfrage das sie mich sperren passierte das nicht wie angenommen. Natürlich hatte ich dann weitergespielt und einiges verloren. Hatte auch zweimal was gewonnen die Auszahlungen dauerten ewig mit Ausreden das das Geld von meiner Bank abgewiesen wurde.. Spielt wo anders das Casino taugt nichts..sogar Probleme mit Auszahlungen das können andere besser
That you have to pay in and implement something again that you can pay out
Das man abundzu wieder was einzahlen muss und umsetzen muss das man auszahlen kann
traper12
Unregistered user
• 1 year ago
very unfair casino i win 61e from free spins i put 15e deposit to play the bonus money i lost it and i cant play the bonus money too so unfair...casino guru how you have this casino in good casino??i will not use casinoguru too again..
I had a very bad experience with Candy Casino. Customer service was rude and uncooperative and I had trouble withdrawing my winnings. I would not recommend this online casino.
Ich hatte eine sehr schlechte Erfahrung mit dem Candy Casino. Der Kundenservice war unhöflich und unkooperativ, und ich hatte Probleme bei der Auszahlung meiner Gewinne. Ich würde dieses Online-Casino nicht empfehlen. Ich hatte eine sehr schlechte Erfahrung mit dem Candy Casino. Der Kundenservice war unhöflich und unkooperativ, und ich hatte Probleme bei der Auszahlung meiner Gewinne. Ich würde dieses Online-Casino nicht empfehlen.
Really bad casino. Payout not up to standard. Gooey and characterless interface. Bonus subject to hundreds of restrictions. In short, for me it is a real crap. Not recommended.
Nessunlato positivo
Casinò scadente
Bonus soggetto a molte restrizioni
Molti provider non funzionano per i giocatori Italiani
Bonus 100 fs easy to get, but to get winnigs funds you need to deposit and then reach wagering target (20x) by the deposit money not from winnigs, if you finish all these conditions you can withdraw your bonus winning funds.. I give 1 star because all these conditions was hidden and many slots are restricted..
Easy no deposit bonus rules
Hidden rules to get bonus winning
20x wagering from deposit funds to release bonus winnings
I received the 100 no deposit free spins (thank you casino Guru for those), but am unable to play the winnings from them. Its a bit unclear to me how they interpret how to wager our winnings from this no deposit bonus. It says it must be wagered 20 times, which I understand, but then it says the only way to get the wagering done is with real money, not bonus money. Then In T and Cs it goes on it tells us on which approx. 700 games/slots we can not use the bonus winnings to play on, but does not state which ones are aloud. I did try many from different providers, even tried the game that the free spins are originally offered, still not able to use the bonus money. And another disadvantage is no live help...they state they have live chat 24/7, but I was unable to even open the link. They have a very big range of games, but not accessible to try until depositing. But for me the no deposit bonus is exactly for that...to be able to try out different parts of a casino b4 depositing. With all that said I give this casino a 2.5.
Big variety of providers
Bonus winnings cant be played
No live chat
Amazing38
Unregistered user
• 2 years ago
in an online casino. Counseling was great too. The withdrawal was the best and the game was also the best I, here. You will now remember it as your favorite casino.
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Candy Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average6.8/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
Other factors
Operates without a license
Complaints about Candy Casino and related casinos (7)
