HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All37066Opened1022Not solved4913Solved10288Rejected20843
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: €400

Cashwin Casino - Player is struggling to withdraw his winnings.

Cashwin Casino
Safety Index:High Submitted: 09 Aug 2023
Case closed Our verdict

Insufficient evidence from player

Disputed amount: £1,000

The Online Casino - Player is discouraged by perceived gameplay inconsistencies.

The Online Casino
Safety Index:Above average Submitted: 09 Aug 2023
Case closed Our verdict

Player stopped responding

Disputed amount: A$100

Odds96 Casino - Player's deposit is not credited to casino account.

Odds96 Casino
Safety Index:Above average Submitted: 09 Aug 2023
Case closed Our verdict

Player stopped responding

Disputed amount: €400

BETWINNER Casino - Player’s winnings haven’t been received yet.

BETWINNER Casino
Safety Index:Below average Submitted: 08 Aug 2023
Case closed Our verdict

Player stopped responding

Disputed amount: Can$15

Swift Casino - Player is unable to play and cannot access the deposited amount.

Swift Casino
Safety Index:Above average Submitted: 08 Aug 2023
Case closed Our verdict

Player stopped responding

Disputed amount: 150 лв

Betano Casino BG - Player accuses casino of deceptive bonus practices.

Betano Casino BG
Safety Index:High Submitted: 08 Aug 2023
Case closed Our verdict

Player stopped responding

Disputed amount: £7,000

Duelz Casino - Player's bank account used for unauthorized deposit.

Duelz Casino
Safety Index:Below average Submitted: 08 Aug 2023
Case closed Our verdict

Unjustified complaint

Disputed amount: £350

MyStake Casino - Player’s asking for a deposit refund.

MyStake Casino
Safety Index:High Submitted: 08 Aug 2023
Case closed Our verdict

Player stopped responding

Disputed amount: $150

Lucky Legends Casino - Player’s account was closed after refusing ID verification.

Lucky Legends Casino
Safety Index:Below average Submitted: 08 Aug 2023
Case closed Our verdict

Player stopped responding

Disputed amount: $10

Wild Casino - Player did not receive promised bonus.

Wild Casino
Safety Index:Very low Submitted: 08 Aug 2023
Show more complaints (+10)
Showing 5,391 - 5,400 of 20,843 complaints
1...539 540 541...2085
Go to pageof 2,085 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news