HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,775Opened981Unresolved4,988Resolved12,212Rejected20,594
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

MrPunter Casino - Player's payout has been delayed.

Closed Submitted: 22 May 2025
Disputed amount: €320
Safety Index:High
Our verdict Other

Betway Casino - Player’s account has been closed.

Closed Submitted: 22 May 2025
Disputed amount: €100
Safety Index:Very high
Our verdict Other

CryptoCasino.com - Player’s account has been closed for alleged fraud.

Closed Submitted: 22 May 2025
Disputed amount: 1,471 USD₮
Safety Index:Fresh casino
Our verdict Player stopped responding

Jokerstar Casino - Player’s winnings haven’t been received yet.

Closed Submitted: 22 May 2025
Disputed amount: €100
Safety Index:Very high
Our verdict Unjustified complaint

Slotbox Casino - Player's account has been reopened.

Closed Submitted: 22 May 2025
Disputed amount: €203
Safety Index:High
Our verdict Player stopped responding

Sushi Casino - Player’s winnings haven’t been received yet.

Closed Submitted: 22 May 2025
Disputed amount: €600
Safety Index:High
Our verdict Other

Nine Casino - Player's withdrawal is delayed.

Closed Submitted: 22 May 2025
Disputed amount: R3,000
Safety Index:High
Our verdict Other

Betano Casino Ontario - Player's VIP status has been revoked.

Closed Submitted: 22 May 2025
Disputed amount: C$10,000
Safety Index:Very high
Our verdict Unjustified complaint

HitNSpin Casino - Player’s account is closed without refund.

Closed Submitted: 22 May 2025
Disputed amount: €300
Safety Index:Very high
Our verdict Player stopped responding

CasinoJoy - Player's winnings have been confiscated.

Closed Submitted: 22 May 2025
Disputed amount: €200
Safety Index:Very low
Show more complaints (+10)
Showing 5,131 - 5,140 of 20,594 complaints
1...513 514 515...2,060
Go to pageof 2,060 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.