HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All36,681Opened886Unresolved4,674Resolved11,513Rejected19,608
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

LegendPlay Casino - Player’s account has been reactivated without consent.

Closed Submitted: 31 Mar 2025
Disputed amount: €3,000
Safety Index:Above average
Our verdict Player stopped responding

Vegasino Casino - Player’s withdrawal requests are repeatedly delayed.

Closed Submitted: 31 Mar 2025
Disputed amount: €500
Safety Index:High
Our verdict Unjustified complaint

SkyHills Casino - Player was accused of breaching the maximum bet limit.

Closed Submitted: 31 Mar 2025
Disputed amount: £3,300
Safety Index:Very low
Our verdict Player stopped responding

Ninlay Casino - Player’s withdrawal is delayed.

Closed Submitted: 31 Mar 2025
Disputed amount: €250
Safety Index:Above average
Our verdict Player stopped responding

BetMaximus Casino - Player’s winnings are delayed due to document issues.

Closed Submitted: 31 Mar 2025
Disputed amount: €1,045
Safety Index:Above average
Our verdict Other

Lazybar Casino - Player’s withdrawal is unjustifiably delayed.

Closed Submitted: 31 Mar 2025
Disputed amount: €2,953
Safety Index:High
Our verdict Other

Revolution Casino - Player's payout is delayed and account compromised.

Closed Submitted: 31 Mar 2025
Disputed amount: €2,200
Safety Index:Above average
Our verdict Unjustified complaint

Bullsbet.io Casino - Player's withdrawal is delayed due to verification issues.

Closed Submitted: 31 Mar 2025
Disputed amount: 1,282 лв
Safety Index:Very high
Our verdict Insufficient evidence from player

Zoome Casino - Player's withdrawals have been delayed due to account issues.

Closed Submitted: 31 Mar 2025
Disputed amount: A$20,650
Safety Index:Very high
Our verdict Player stopped responding

CrownPlay Casino - Player’s withdrawal is delayed.

Closed Submitted: 30 Mar 2025
Disputed amount: A$11,400
Safety Index:Above average
Show more complaints (+10)
Showing 5,131 - 5,140 of 19,608 complaints
1...513 514 515...1,961
Go to pageof 1,961 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
2000eur push_alt
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!
Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.