HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All37,720Opened1,054Unresolved4,807Resolved11,820Rejected20,039
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

BoaBet Casino - Player's winnings have been confiscated.

Closed Submitted: 05 May 2025
Disputed amount: 350,000 Ft
Safety Index:Below average
Our verdict Unjustified complaint

BetOnRed Casino - Player’s account has been closed.

Closed Submitted: 05 May 2025
Disputed amount: €590
Safety Index:High
Our verdict Player stopped responding

1win Casino - Player’s withdrawals are delayed and unresponsive.

Closed Submitted: 05 May 2025
Disputed amount: Mex$800
Safety Index:High
Our verdict Player stopped responding

AllySpin Casino - Player’s withdrawal has been delayed.

Closed Submitted: 05 May 2025
Disputed amount: €1,500
Safety Index:Very high
Our verdict Unjustified complaint

GreatSpin Casino - Player’s withdrawal has been confiscated.

Closed Submitted: 05 May 2025
Disputed amount: €620
Safety Index:Above average
Our verdict Other

SpellWin Casino - Player faces withdrawal issues with blocked account.

Closed Submitted: 05 May 2025
Disputed amount: 150 R$
Safety Index:High
Our verdict Other

BoaBet Casino - Player claims that payment has been delayed.

Closed Submitted: 05 May 2025
Disputed amount: 350,000 Ft
Safety Index:Below average
Our verdict Other

Parimatch Casino IN - Player’s account has been restricted and winnings confiscated.

Closed Submitted: 05 May 2025
Disputed amount: 10,000,000 INR
Safety Index:Below average
Our verdict Player stopped responding

JokaBet Casino - Player’s account has been closed and refund denied.

Closed Submitted: 05 May 2025
Disputed amount: £750
Safety Index:High
Our verdict Other

Immerion Casino - Player’s withdrawals are delayed and live chat access is blocked.

Closed Submitted: 05 May 2025
Disputed amount: €510
Safety Index:Below average
Show more complaints (+10)
Showing 4,861 - 4,870 of 20,039 complaints
1...486 487 488...2,004
Go to pageof 2,004 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.