HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All37646Opened1010Not solved4948Solved10483Rejected21205
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: A$6,000

Wild Fortune Casino - Player questions the game's fairness.

Wild Fortune Casino
Safety Index:High Submitted: 18 Oct 2023
Case closed Our verdict

Other

Disputed amount: $28

PrimaPlay Casino - Player's account is banned.

PrimaPlay Casino
Safety Index:Above average Submitted: 18 Oct 2023
Case closed Our verdict

Other

Disputed amount: 250,000 INR

Casino Days - Player's winnings have been confiscated.

Casino Days
Safety Index:Above average Submitted: 18 Oct 2023
Case closed Our verdict

Unjustified complaint

Disputed amount: €8,600

JackTop Casino - Casino blocked player's account after big loss.

JackTop Casino
Safety Index:Above average Submitted: 18 Oct 2023
Case closed Our verdict

Insufficient evidence from player

Disputed amount: 1,100 лв

Efbet Casino - Player is dissatisfied with the casino's handling of their loss streak.

Efbet Casino
Safety Index:Above average Submitted: 18 Oct 2023
Case closed Our verdict

Player stopped responding

Disputed amount: €750

Spicy Jackpots Casino - Player's withdrawal is delayed.

Spicy Jackpots Casino
Safety Index:Very low Submitted: 18 Oct 2023
Case closed Our verdict

Unjustified complaint

Disputed amount: €1,500

Casitsu Casino - Player's verification has been delayed due to an address change.

Casitsu Casino
Safety Index:Below average Submitted: 18 Oct 2023
Case closed Our verdict

Player stopped responding

Disputed amount: 70,000 INR

Players555 Casino - Player’s withdrawal has been delayed.

Players555 Casino
Safety Index:Fresh casino Submitted: 18 Oct 2023
Case closed Our verdict

Unjustified complaint

Disputed amount: $2,000

Mega Dice Casino - Player’s winnings confiscated by the casino.

Mega Dice Casino
Safety Index:High Submitted: 18 Oct 2023
Case closed Our verdict

Player stopped responding

Disputed amount: $15,000 ARS

1win Casino - Player’s withdrawal has been delayed.

1win Casino
Safety Index:Above average Submitted: 18 Oct 2023
Show more complaints (+10)
Showing 4,341 - 4,350 of 21,205 complaints
1...434 435 436...2121
Go to pageof 2,121 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news