HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All37645Opened1011Not solved4948Solved10482Rejected21204
Active filters: Casino:
Clear all filters
Case closed Our verdict

Insufficient evidence from player

Disputed amount: €600

Gamdom Casino - Casino failed to support responsible gambling for addicted player.

Gamdom Casino
Safety Index:Very high Submitted: 27 Oct 2023
Case closed Our verdict

Unjustified complaint

Disputed amount: €583

Play Fortuna Casino - Player’s winnings have been confiscated over an alleged rules violation.

Play Fortuna Casino
Safety Index:High Submitted: 27 Oct 2023
Case closed Our verdict

Player stopped responding

Disputed amount: $4,000

Lucky Red Casino - Player suspects fraudulent activity at a casino.

Lucky Red Casino
Safety Index:High Submitted: 27 Oct 2023
Case closed Our verdict

Unjustified complaint

Disputed amount: £95

Scarabwins Casino - Player claims unauthorized transactions with SCARABWINS.

Scarabwins Casino
Safety Index:Below average Submitted: 27 Oct 2023
Case closed Our verdict

Other

Disputed amount: ??

Drake Casino - Player reports issues with promotional offers.

Drake Casino
Safety Index:Very high Submitted: 27 Oct 2023
Case closed Our verdict

Player stopped responding

Disputed amount: $1,601

Royal Ace Casino - Player’s winnings haven’t been received yet.

Royal Ace Casino
Safety Index:Above average Submitted: 26 Oct 2023
Case closed Our verdict

Unjustified complaint

Disputed amount: 120 ₮

Bitcasino.io - Player's promised cashback was denied.

Bitcasino.io
Safety Index:High Submitted: 26 Oct 2023
Case closed Our verdict

Player stopped responding

Disputed amount: 800 R$

Smokace Casino - Player’s winnings haven’t been received yet.

Smokace Casino
Safety Index:High Submitted: 26 Oct 2023
Case closed Our verdict

Player stopped responding

Disputed amount: $50

Pacific Spins Casino - Player experiences difficulties with account verification.

Pacific Spins Casino
Safety Index:Above average Submitted: 26 Oct 2023
Case closed Our verdict

Player stopped responding

Disputed amount: $70

DuckyLuck Casino - Player experiences game glitch and lost deposit.

DuckyLuck Casino
Safety Index:Above average Submitted: 26 Oct 2023
Show more complaints (+10)
Showing 4,151 - 4,160 of 21,204 complaints
1...415 416 417...2121
Go to pageof 2,121 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news