HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All37,968Opened1,016Unresolved4,840Resolved11,913Rejected20,199
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Sportbet Casino - Player complains that he didn’t receive any bonus.

Closed Submitted: 21 Oct 2021
Disputed amount: ??
Safety Index:High
Our verdict Insufficient evidence from player

King Johnnie Casino - Player complains about unauthorized deposits.

Closed Submitted: 21 Oct 2021
Disputed amount: A$3,619
Safety Index:Above average
Our verdict Player stopped responding

Pocket Casino - Player’s withdrawal has been delayed.

Closed Submitted: 20 Oct 2021
Disputed amount: €12,500
Safety Index:Below average
Our verdict Player stopped responding

Jackpot Jill Casino - Player’s deposit has never been credited to his account.

Closed Submitted: 20 Oct 2021
Disputed amount: A$50
Safety Index:Above average
Our verdict Player stopped responding

True Blue Casino - Player is not satisfied with casino services.

Closed Submitted: 20 Oct 2021
Disputed amount: A$2,500
Safety Index:Above average
Our verdict Unjustified complaint

Luckynova Casino - Player’s withdrawals have been delayed.

Closed Submitted: 20 Oct 2021
Disputed amount: €600
Safety Index:Below average
Our verdict Player stopped responding

Vulkan Vegas Casino - Player’s withdrawal has been cancelled.

Closed Submitted: 20 Oct 2021
Disputed amount: 2,700 R$
Safety Index:Very high
Our verdict Player stopped responding

CasinoRoo - Player’s withdrawal has been delayed.

Closed Submitted: 20 Oct 2021
Disputed amount: €1,000
Safety Index:Below average
Our verdict Player stopped responding

Jeetplay Casino - Player deposited from 3rd party credit card.

Closed Submitted: 20 Oct 2021
Disputed amount: 60,000 INR
Safety Index:Low
Our verdict Player stopped responding

Palms Bet Casino - Player has experienced a technical glitch.

Closed Submitted: 19 Oct 2021
Disputed amount: €20,000
Safety Index:High
Show more complaints (+10)
Showing 17,731 - 17,740 of 20,199 complaints
1...1,773 1,774 1,775...2,020
Go to pageof 2,020 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.