HomeOnline CasinosBetCoco Casino Review
BetCoco Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Important (1)
Find on Google
Payment methods
Show all (14)
  • VISA
  • Mastercard
  • AstroPay
  • Flexepin
  • PIX
  • USD Coin (USDC)
  • Interac
  • Binance Coin (BNB)
Withdrawal limits
 per month
€16,000
 per week
€6,000
 per day
€2,000
Coco Loco Holdings N.V.
2022
< $1,000,000
Casino operates without an official license!
OverviewBonusesUser reviews24Safety Index explainedDiscussion32Payment methods14
Important: Win limit of €100,000 per day This casino has a win limit rule. You will not be able to win more than €100,000 per day.
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BetCoco Casino Review

BetCoco Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.

The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. BetCoco Casino has an Above average Safety Index of 6.8, which makes it an acceptable option for some players, but there are many casinos that rank even higher in terms of fairness and safety. Proceed with reading our BetCoco Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.

Safety Index of BetCoco Casino – Is it fair and safe?

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of BetCoco Casino, we read and assessed Terms and Conditions of BetCoco Casino in-depth. We uncovered some rules or clauses we did not like, but we consider the T&Cs to be mostly fair overall. An unfair or predatory rule could be exploited in order to avoid paying out the players' winnings to them, but we have only noticed minor issues with this casino.

BetCoco Casino is a small to medium-sized online casino based on our estimates or collected information. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

We did not find BetCoco Casino on any relevant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

All of that, together with other factors considered in our review, has resulted in BetCoco Casino having a Safety Index of 6.8, which is an Above average value. While this may suit the requirements of some players, those who prioritize fairness in their online gambling experience may find other more suitable choices.

Note: To the best of our knowledge, BetCoco Casino is associated with 2 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of BetCoco Casino.

BetCoco Casino T&Cs

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of BetCoco Casino to be mostly fair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints related to BetCoco Casino

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We have found no relevant complaints about this casino.

User feedback and assessment of BetCoco Casino

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

BetCoco Casino has a Mixed User feedback score based on the 24 user reviews in our database. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

BetCoco Casino company information and licenses

BetCoco Casino belongs to Coco Loco Holdings N.V. and has estimated yearly revenues over $1,000,000. This makes it one of smaller online casinos according to our classification.

To the best of our knowledge, BetCoco Casino has not been granted a license by any gambling regulatory authority.

About payment methods and win and withdrawal limits

BetCoco Casino accepts 14 payment options. This includes: VISA, Mastercard, AstroPay, Flexepin, Interac, PIX, Tether (USDT), Solana (SOL), Electroneum, Binance Coin (BNB), USD Coin (USDC), Ethereum (ETH), Litecoin (LTC), Dogecoin (XDG).

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits Win limits
EUR 2,000 per day EUR 100,000 daily net win limit
EUR 6,000 per week
EUR 16,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The table below contains information about the languages at BetCoco Casino.

Language Website Customer support Live chat
English Yes Yes Yes
Spanish Yes Yes Yes
Portuguese Yes Yes Yes
German Yes Yes Yes
Finnish Yes Yes Yes
Swedish Yes Yes Yes
French Yes Yes Yes
Norwegian Yes Yes Yes

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. Since customer support can assist you with problems related to registration process at BetCoco Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say BetCoco Casino has a good customer support based on the responses we have received during our testing.

Slots and casino games at BetCoco Casino

You can play these types of games at BetCoco Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows.

Titles supplied by 29 casino game providers are available. This includes NetEnt, Nolimit City, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Thunderkick, Big Time Gaming, Playson, Evoplay, Ezugi, GameArt, Habanero, Booming Games, Betgames, Salsa Technology, Smartsoft Gaming, Turbo Games, Caleta Gaming, Mancala Gaming, Elbet, Gamzix, Games Global, Just For The Win, Onlyplay, Hacksaw Gaming, Triple Edge Studios, Bombay Live, PGsoft (Pocket Games Soft).

BetCoco Casino bonuses and promo codes

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. In 'Bonuses' section of this review, you'll currently find 3 bonuses from BetCoco Casino based on the data from our database.

Note: Visit our separate page on BetCoco Casino bonuses to learn more about this casino's offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (14)
  • VISA
  • Mastercard
  • AstroPay
  • Flexepin
  • PIX
  • USD Coin (USDC)
  • Interac
  • Binance Coin (BNB)
Withdrawal limits
 per month
€16,000
 per week
€6,000
 per day
€2,000

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games

Language options

English website
All languages (8)
English customer support
All languages (8)
English live chat
All languages (8)

Game providers
Show all (29)

  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • Big Time Gaming
  • Evoplay
  • Evolution Gaming
  • GameArt
  • Red Tiger Gaming
CASINO SCREENSHOTS
betcoco_casino_game_gallery_desktop
betcoco_casino_homepage_desktop
betcoco_casino_promotions_desktop
betcoco_casino_homepage_mobile
betcoco_casino_promotions_mobile

Positives

  • Deposits and withdrawals in cryptocurrencies
  • Extensive collection of games from multiple providers
  • Modern website

Negatives

  • Young casino
  • Not all of the terms and conditions are translated to the language option provided on the website

Interesting facts

  • Casino uses a chatbot for customers' interaction
  • Average monthly withdrawal limit
Author & Guarantor: Ivana Fair Last updated: 04 Jul 2024 Anything incorrect or missing? Let me know
Casino Bonuses

BetCoco Casino bonuses

Browse all bonuses offered by BetCoco Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (24)

User reviews of BetCoco Casino

This is a place to share experience with BetCoco Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Mixed

Rated by 24 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 9 months ago
I played few times on BetCoco, and then I played recently and I was disappointed, the games were loading very slowly, it was not coming from my connection as I have a friend who told me the same thing. It looks like their website encounter problem with estonian players, with some games not loading or the page is not showing when you click on them. Too bad
  • Very slow website
BetCoco Casino
Hi Hagridmow, thank you for bringing this to our attention. We apologize for the inconvenience with the slow loading of games. Rest assured, we are reporting this issue and working to solve it as quickly as possible, especially for our Estonian players. Your gaming experience is important to us, and we are committed to ensuring a smooth and enjoyable time on BetCoco.

We appreciate your patience and hope to resolve this matter promptly.
• 10 months ago
Do not sign up with this casino,if you are lucky to win or find a game that plays in your country they will take forever to verify you and keep finding ways for you to send other documents but you can't withdraw your money back on the card you deposited on it will end up going to cryptocurrancy,so if you don't have it you won't get paid
Probably the worst casino I have ever had the experience to try
  • Impossible to get winnings
  • Impossible to get verified
  • Bad feature payouts
BetCoco Casino
We're sorry to hear about your experience. We aim to make the verification process as smooth as possible, but sometimes additional documentation is necessary to ensure security and compliance.

We understand the frustration with withdrawal options and are continuously working to improve and expand them, including the use of cryptocurrencies. Your feedback is important, and we're committed to enhancing our services. If you need further assistance, please don't hesitate to contact our support team.
• 12 months ago
I have been a member of this casino for a year now and I must say their loyalty program is fantastic! They offer bonuses and free spins, which keeps things exciting. While I don't always win, it's still enjoyable because they consistently post about bonuses on site. I do hope they offer more bonuses in the future to keep me motivated to game. It would also be great if they could add more games and create an app for iPhone users.
BetCoco Casino
Thank you, Pavlod, for your loyalty and positive feedback! We're thrilled to hear you're enjoying our loyalty program and bonuses. Your suggestions are valuable to us, and we're excited to inform you that we're constantly looking to expand our game selection and enhance user experience. The idea of developing an iPhone app is a great one, and we'll certainly consider it. Stay tuned for more exciting updates and thank you for choosing our casino
• 1 year ago
It's even a good casino, modern website, everything is beautiful. The problem is misleading advertisements. If it doesn't do what the marketing says, it shouldn't be a good place to put our money. Live chat is a joke, where a bot wants to do all the work, and when the operator is asked, it ends the chat.
  • Modern website, multiple payment methods and game providers.
  • Unfair terms and conditions for players.
  • Casino Scam, you can never withdraw the bonus. It doesn't deliver what it promises.
BetCoco Casino
Our apologies for any confusion caused by our advertisements. We always strive to communicate clearly and act in good faith. Please be assured that our promotions and bonuses are guided by our terms and conditions, which we encourage all players to review. Regarding your experience with our live chat, we have 24/7 professional agents ready to assist. We're taking your feedback seriously to improve our customer service and ensure a satisfying experience for all our clients.
• 1 year ago
Picture this: I hit the jackpot, a whopping 6000 euros, and I'm thinking, "Great, time to cash out!" But oh no, not at this joint. I had to wait over 10 agonizing days just to get my hands on that sweet, sweet cash. It's like they're conducting a social experiment on patience.

Now, let's talk about support, or the lack thereof. I tried reaching out, sent emails, and you know what I got in return? Zilch! It's as if I was shouting into the void, and the void shouted back with silence.

So, here's the bottom line, folks: Don't even think about trusting this casino. They've got "liars" written all over them. It's like they're in the business of making you wait and keeping you in the dark. Steer clear, my friends, and find a casino that plays fair and square.
BetCoco Casino
Dear JudeA,

Thank you for taking the time to provide your feedback. We sincerely apologize for any inconvenience you may have experienced during the verification process. We understand the importance of swift and efficient verifications for our users, and we're committed to addressing this matter promptly.

Please know that compliance and security are paramount to us, which can occasionally lead to verification processes taking longer than anticipated. However, we assure you that we are working diligently to streamline this process without compromising on the safety and integrity of our platform.

Your experience is of great importance to us, and we would like to reach out to you personally to discuss your concerns further and ensure a positive resolution. We take pride in being a top-tier casino and your satisfaction is our priority.

Kindly provide us with your contact details, or feel free to get in touch with our customer support team, so that we can swiftly address your concerns and make things right.

Thank you for your understanding.
• 1 year ago
Overall this is a great online casino. They always pay in time, customer support girls are always there, and they are loyal with their promotions. Would definitely continue playing here.
  • customer support
  • promotions
  • they pay in time
BetCoco Casino
Thank you for your wonderful review! We're delighted to hear about your positive experience with our timely payments, customer support, and promotions. Your satisfaction and continued enjoyment are our top priorities. We look forward to providing you with more exciting gaming experiences in the future. Happy gaming!
• 1 year ago
I guess I'm one of the unlucky ones in this casino, I let the slots spin for hours, days, months, unfortunately I didn't have any results, after I reached a level before becoming vip I noticed that I wasn't entitled to any bonuses even though I had exceeded 2000€ in deposits, I did not activate them was their answer, in general it is practical to have fewer bonuses than immediate profits, I agree with this but I was not satisfied with playing without bonuses even though I would make an immediate deposit in any resulting profit. Some casinos don't support the logic of bonuses, but they do support it, however the point is to keep you in the game and give you thrills, something I didn't find here.
  • few bonuses, tight rtp
BetCoco Casino
As the casino manager, I'd like to address your concerns and assure you that our casino strives to provide top-quality service to all our players, including yourself. We appreciate your loyalty and understand that bonuses play a significant role in enhancing the gaming experience.

While it's true that not all players may qualify for bonuses immediately, our focus is on providing a fair and enjoyable environment for everyone. We continuously review our bonus programs to ensure they cater to a wide range of player preferences and maintain the excitement and thrill of the game.

As a valued player, we want you to know that you have been receiving VIP treatment, and we appreciate your continued support. Our aim is to deliver the best possible experience, and we're always here to address any concerns or suggestions you may have.

Thank you for being part of our casino community, and we look forward to providing you with an exceptional gaming experience in the future.

Best regards,
BetCoCo Casino
• 1 year ago
Scam site.

They won't ever pay your winnings.

They haven't paid me in 20days with the excuse that their "payment tool has delays"
BetCoco Casino
We're sorry to hear about your experience. It's important to note that there are often different perspectives to any situation. However, we take your concern seriously. We have made improvements to address such issues, including enhancing our payment tools to avoid delays. We are committed to paying out winnings and apologize for any inconvenience you've experienced. Your feedback is valuable in our continuous effort to provide a trustworthy and enjoyable gaming experience.
• 1 year ago
they haven’t paid money for 6 days already, although they write in the rules that the withdrawal is carried out within 72 hours, they are fed with promises in the chat, but they don’t keep their promises
  • large selection of games
  • long money withdrawal
BetCoco Casino
We understand your concern regarding the withdrawal timeframe. Sometimes, verification processes can take a bit longer than expected, but we assure you that our team is working diligently to expedite these procedures. We apologize for any inconvenience caused and appreciate your patience as we strive to fulfill our commitments. Rest assured, we are dedicated to ensuring that all transactions are processed as swiftly and securely as possible.
• 1 year ago
good games, nice design !
but for the past 8 days they have been constantly trying to deceive me and not give back my winnings!
the support service is absolutely useless, they shift the blame to the finance department and cannot influence them!


P.S I've been waiting for 13 days, still no result
  • good games
  • incompetent support
  • do not give away winnings
BetCoco Casino
Thank you for appreciating our game selection and design. We're concerned, however, to hear about your experience with our support service and the delay in receiving your winnings. We assure you that our team is dedicated to resolving such issues and improving communication between departments. We are committed to processing all winnings efficiently and transparently.
• 1 year ago
*NOTE: They PAID me ,at last ,EVERY CENT of my WINNINGS.Hopefully, they keep their credibility by paying all other clients aswell.As far as I am concerned, BetCoco is legit.

My experience with this casino started off pretty good.

I mainly used their sportsbook which provided a wide offer as far as in-play matches are concerned.

Of course I verified my account before depositing funds and using the site by sending my ID (back/front side) and a legal government document to validate my house address and after they both got accepted and verified I actually started using their services.

It all went smooth until I began asking for my first withdraw.

I deposited around 600e and made it to nearly 3k euros in my balance.

My first withdraw request was for about 2keuros which they took 12+ days without ever confirming the request.

I kept asking their chat about the reason behind not paying my winnings and after MANY attempts they told me that the maxwithdraw is 1000e per day.Had I not spamed them with questions regarding my withdraw , I would keep waiting on this 2k euros payout which would never arrive.

Afterwards I canceled that withdraw and requested smaller ones.One 700e withdraw and another 700e withdraw 4days after.Still no confirmation about either of these withdraw requests and I doubt I will ever get my money.

In email , they keep assuring me that all winnings will get paid eventually , but the pending withdraw requests are too many so it may take a while until I actually get my money.They also keep asking for my patience each time the time-frames that they had originally set for the payouts falls short."Please wait until Monday , because on that day the most withdraw requests are getting approved." and "Please give it another 3-4 days and you will get the withdraw confirmation." and other such bullshit.

Do not fall into the same trap that I fell in.

They don't seem to be willing to pay winnings.

I will keep you updated regarding my "lovely" experience with them , to save fellow bettors from getting scammed the way I did.



Regards
  • Not paying winnings
BetCoco Casino
Thank you for sharing your experience. We sincerely apologize for the delay in your withdrawals and any inconvenience it caused. We're glad to hear that you received every cent of your winnings.

We are committed to maintaining our credibility and ensuring timely payments for all clients. Your feedback is crucial in helping us improve. We appreciate your patience and are working diligently to streamline our withdrawal process. Thank you for choosing BetCoco, and we hope to continue providing you with a positive experience.
• 1 year ago
Worst ever casino.
No support.
I wait 10+ days to send my winnings 700 euro.
Support and emails no answer.
DONT TRUST THIS CASINO
LIARS !!!
  • Support - Chat & email
  • No bonus - Fake Promo Bonus
  • Never get your winnings
• 1 year ago
The initial bonus is fake. Example: If you deposit 100 , you get 100 real money and 200 in the bonus account. But to release the bonus, you have to wager 35x the bonus amount using real money. However, every winning you have with real money is sent to the bonus account. In short, for you to withdraw the bonus, you have to deposit 35x the bonus amount afterwards. Detail: the terms say you have to bet the bonus 35x, but they don't say you have to bet with real money. i.e. total scam. deceivers.
  • Scan - Cheaters
• 1 year ago
Its Very Goood casino i like it. Have alll game and all deposit metod i like it 10/10
  • Very big game
  • GOOD live chat
  • Add free bonus in chat
  • Fast verify
  • Havnt caceled withrawdl metod in profil
  • Havnt PL language
BetCoco Casino
Thank you for the 5-star review! We're glad to hear you're enjoying the free bonuses, our deposit and withdrawal methods, and our game selection. Your satisfaction is what we strive for. If there's anything else we can do to make your experience even better, please let us know. Happy gaming!
• 1 year ago
Gave it a try after a friend recommended for huge variety of games and fast payouts. Won around 500$ after signing up with no deposit bonus and was pretty surprised with KYC approved and withdrawal received in less than 12 hours for the whole process id say
  • Fast payouts and verification process
  • Huge variety of games and providers
  • Very User Friendly website design
BetCoco Casino
Thank you for the 5-star review! We're glad to hear you're enjoying the free bonuses, our deposit and withdrawal methods, and our game selection. Your satisfaction is what we strive for. If there's anything else we can do to make your experience even better, please let us know. Happy gaming!
• 1 year ago
Stole my second deposit bonus 50% (before deposit i subscribe in promo)
My balance was=second deposit and tell me can not add manual like many others casinos.
Don't trust to win ..and get your money.
  • Stole bonus from customers
  • Bad Support not accept add bonus manual
• 1 year ago
It is a good one for new players. he promotions are great.
This casino attracts new players by its design. There are many new providers I`ve never faced before, it was interesting to try out something new and try to win some money, and I was lucky to win actually. VERY GOOD SUPPORT WORK 24/7
BetCoco Casino
Thank you for the 5-star review! We're glad to hear you're enjoying the free bonuses, our deposit and withdrawal methods, and our game selection. Your satisfaction is what we strive for. If there's anything else we can do to make your experience even better, please let us know. Happy gaming!
• 2 years ago
No live chat just a bot, the wagering meter was broken and not counting spins, promotion t&c nowhere to be found very amateur site build

Updated . After some testing I found that betsoft slots counts for wagering the problem is that it is not mentioned nowhere in their site. Winnings from other slots like netent or pragmatic go to the bonus balance . I find this cheating and I discourage anyone from giving money to this unreliable casino
  • No live chat
  • Tickets remain unanswered
  • Slots for wagering are not mentioned
• 2 years ago
Been playing alot. My "VIP" manager Carla and I chat everyday lol. Cashbacks and FS are a regular with her. Ask for Carla!!
BetCoco Casino
We love Carla!
Thanks for the great review! We're thrilled you love the cashbacks and our freespins. Happy gaming!
• 2 years ago
KYC took around 24 hours, many games to choose from. Support via email took a few hours but was friendly and gave a lot of free spins
  • Game Selection
  • response time
BetCoco Casino
"Thanks for the great review! We're thrilled you love the support and our games. Happy gaming!
Safety Index explained

Safety Index of BetCoco Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of BetCoco Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average6.8/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Important: Win limit of €100,000 per day This casino has a win limit rule. You will not be able to win more than €100,000 per day.

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Other factors

  • Low win limit: €100,000 / day (net win)

Complaints about BetCoco Casino and related casinos (25)

25All0Opened0Not solved15Solved10Rejected

Complaints directly about BetCoco Casino

Complaints about related 77Spins Casino (Same management)

Show more complaints (+13)
Discussion

BetCoco Casino Discussion

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Payment methods

BetCoco Casino payment methods

Currencies
USD,CAD,EUR,GBP,BRL,NOK,SEK,ZAR
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