HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All37,498Opened1,053Unresolved4,772Resolved11,745Rejected19,928
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Royal Planet Casino - The player's experiencing issue with his payout.

Closed Submitted: 14 Feb 2023
Disputed amount: $300
Safety Index:Below average
Our verdict Player stopped responding

LetsLucky Casino - Player complains that he didn’t win anything.

Closed Submitted: 14 Feb 2023
Disputed amount: A$3,000
Safety Index:Above average
Our verdict Player stopped responding

Sportaza Casino - Player’s account has been blocked.

Closed Submitted: 14 Feb 2023
Disputed amount: 8,000 R$
Safety Index:High
Our verdict Other

Suprabets Casino - Player’s account has been blocked.

Closed Submitted: 14 Feb 2023
Disputed amount: €500
Safety Index:Low
Our verdict Unjustified complaint

Vulkan Vegas Casino - Player’s withdrawal has been cancelled.

Closed Submitted: 13 Feb 2023
Disputed amount: 20,000 zł
Safety Index:Very high
Our verdict Player stopped responding

Big Thunder Slots Casino - Player can't withdraw his winnings

Closed Submitted: 13 Feb 2023
Disputed amount: £1,200
Safety Index:Very high
Our verdict Player stopped responding

Galactic Wins Casino - Player's winnings disappeared.

Closed Submitted: 13 Feb 2023
Disputed amount: €2,000
Safety Index:Below average
Our verdict Player stopped responding

Zoome Casino - Player claims that payment has been delayed.

Closed Submitted: 13 Feb 2023
Disputed amount: €250
Safety Index:Very high
Our verdict Player stopped responding

Galactic Wins Casino - Player is requesting a full deposit refund.

Closed Submitted: 13 Feb 2023
Disputed amount: €80
Safety Index:Below average
Our verdict Player stopped responding

BluVegas Casino - Player’s winnings have been reduced.

Closed Submitted: 13 Feb 2023
Disputed amount: €3,900
Safety Index:Low
Show more complaints (+10)
Showing 14,561 - 14,570 of 19,928 complaints
1...1,456 1,457 1,458...1,993
Go to pageof 1,993 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.