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All42,542Opened893Unresolved5,680Resolved13,445Rejected22,524
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Our verdict Player stopped responding

GuruPlay Casino - Player is struggling with an age verification issue.

Closed Submitted: 27 Dec 2023
Disputed amount: ??
Safety Index 4.7 Low
Our verdict Unjustified complaint

Palm.Casino - Withdrawal cancelled and account closed due to alleged breach of terms.

Closed Submitted: 27 Dec 2023
Disputed amount: €1,160
Safety Index 1.6 Very low
Our verdict Unjustified complaint

Bankonbet Casino - Player's proof of deposit is continually rejected.

Closed Submitted: 27 Dec 2023
Disputed amount: €1,250
Safety Index 8.4 High
Our verdict Player stopped responding

QuickWin Casino - Player's deposit during self-exclusion is not refunded.

Closed Submitted: 27 Dec 2023
Disputed amount: €400
Safety Index 8.6 High
Our verdict Unjustified complaint

CasinoVibes - Player seeks refund after registering despite self-exclusion on sister site.

Closed Submitted: 27 Dec 2023
Disputed amount: C$1,290
Safety Index 8.0 High
Our verdict Player stopped responding

JokaBet Casino - Player's deposits are not credited to account.

Closed Submitted: 27 Dec 2023
Disputed amount: £50
Safety Index 8.5 High
Our verdict Player stopped responding

LuckyBlock Casino - Player's account closed over false self-exclusion claim.

Closed Submitted: 27 Dec 2023
Disputed amount: C$1,000
Safety Index 2.1 Very low
Our verdict Player stopped responding

1win Casino - Player's withdrawal is delayed and account locked.

Closed Submitted: 26 Dec 2023
Disputed amount: $500,000 COP
Safety Index 8.7 High
Our verdict Unjustified complaint

MadSlots Casino - Player's winnings were confiscated, account was closed.

Closed Submitted: 26 Dec 2023
Disputed amount: £250
Safety Index 7.7 Above average
Our verdict Player stopped responding

Betandplay Casino - Player is unable to unsubscribe from casino's marketing emails.

Closed Submitted: 26 Dec 2023
Disputed amount: ??
Safety Index 6.8 Above average
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