HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44571Opened952Not solved5578Solved12571Rejected25470
Active filters: Casino:
Clear all filters
Case closed Our verdict

Insufficient evidence from player

Disputed amount: €1,500

Onestep Casino - Player complains that he didn’t win anything.

Onestep Casino
Safety Index:Low Submitted: 26 Dec 2022
Case closed Our verdict

Player stopped responding

Disputed amount: €17

SuperBoss Casino - Player’s criticizing false advertisement of bonus.

SuperBoss Casino
Safety Index:High Submitted: 26 Dec 2022
Case closed Our verdict

Player stopped responding

Disputed amount: 20,000 ₱

Pinasbet Casino - Player’s winnings haven’t been received yet.

Pinasbet Casino
Safety Index:Low Submitted: 26 Dec 2022
Case closed Our verdict

Player stopped responding

Disputed amount: $50

Stake Casino - Player complains that he didn’t receive cashback bonus.

Stake Casino
Safety Index:Above average Submitted: 26 Dec 2022
Case closed Our verdict

Player stopped responding

Disputed amount: £15

Magic Win Casino - Player is struggling to withdraw his funds.

Magic Win Casino
Safety Index:Very low Submitted: 26 Dec 2022
Case closed Our verdict

Player stopped responding

Disputed amount: NZ$1,500

BetChain Casino - Player’s struggling to withdraw her winnings.

BetChain Casino
Safety Index:High Submitted: 26 Dec 2022
Case closed Our verdict

Player stopped responding

Disputed amount: 200 kr

PlayOJO Casino - Player’s deposit has never been credited to the casino.

PlayOJO Casino
Safety Index:High Submitted: 25 Dec 2022
Case closed Our verdict

Player stopped responding

Disputed amount: $15

22bet Casino - Player’s struggling to withdraw his winnings.

22bet Casino
Safety Index:Above average Submitted: 25 Dec 2022
Case closed Our verdict

Player stopped responding

Disputed amount: A$12,500

LevelUp Casino - Player’s withdrawal has been delayed.

LevelUp Casino
Safety Index:High Submitted: 25 Dec 2022
Case closed Our verdict

Player stopped responding

Disputed amount: 1,390 ₱

IceCasino - Player’s withdrawal has been delayed.

IceCasino
Safety Index:Very high Submitted: 25 Dec 2022
Show more complaints (+10)
Showing 14,191 - 14,200 of 25,470 complaints
1...1419 1420 1421...2547
Go to pageof 2,547 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news