HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,603Opened921Unresolved5,683Resolved13,459Rejected22,540
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Sportaza Casino - Player's withdrawal is delayed.

Closed Submitted: 05 Apr 2024
Disputed amount: €441
Safety Index 7.3 Above average
Our verdict Player stopped responding

Mr Bit Casino BG - Player’s winnings are refused due to a name confusion.

Closed Submitted: 05 Apr 2024
Disputed amount: 150 лв
Safety Index 8.0 High
Our verdict Unjustified complaint

4raBet Casino - Player's account blocked due to verification failure.

Closed Submitted: 05 Apr 2024
Disputed amount: 200,000 INR
Safety Index 8.5 High
Our verdict Player stopped responding

1win Casino - Player believes that their withdrawal has been delayed.

Closed Submitted: 04 Apr 2024
Disputed amount: 13,950 INR
Safety Index 8.7 High
Our verdict Player stopped responding

MyStake Casino - Player’s self-exclusion is bypassed.

Closed Submitted: 04 Apr 2024
Disputed amount: £5,000
Safety Index 9.7 Very high
Our verdict Player stopped responding

MrQ Casino - Player dealing with delayed withdrawal and account suspension.

Closed Submitted: 04 Apr 2024
Disputed amount: £650
Safety Index 6.8 Above average
Our verdict Player stopped responding

Christchurch Casino - Player’s withdrawal is delayed.

Closed Submitted: 04 Apr 2024
Disputed amount: NZ$1,000
Safety Index 7.8 Above average
Our verdict Unjustified complaint

Spin Fever Casino - Player's winnings were confiscated due to an alleged breach of Terms and Conditions.

Closed Submitted: 04 Apr 2024
Disputed amount: C$4,800
Safety Index 8.1 High
Our verdict Unjustified complaint

Betify Casino - Player is facing a blocked account and verification delays.

Closed Submitted: 04 Apr 2024
Disputed amount: €5,500
Safety Index 8.6 High
Our verdict Unjustified complaint

Celsius Casino - Player's withdrawals are delayed and her account is potentially frozen.

Closed Submitted: 04 Apr 2024
Disputed amount: €6,700
Safety Index 3.5 Low
Show more complaints (+10)
Showing 13,001 - 13,010 of 22,540 complaints
1...1,300 1,301 1,302...2,254
Go to pageof 2,254 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.