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All41,205Opened881Unresolved5,395Resolved12,978Rejected21,951
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Our verdict Unjustified complaint

Celsius Casino - Player's withdrawals are delayed and her account is potentially frozen.

Closed Submitted: 04 Apr 2024
Disputed amount: €6,700
Safety Index 2.5 Very low
Our verdict Player stopped responding

1win Casino - Player's withdrawal is delayed.

Closed Submitted: 04 Apr 2024
Disputed amount: 30,000 ₦
Safety Index 8.8 High
Our verdict Other

Kingmaker Casino - Player’s withdrawal is delayed.

Closed Submitted: 04 Apr 2024
Disputed amount: €120
Safety Index 3.6 Low
Our verdict Other

Skycrown Casino - Player's verification document is not being accepted.

Closed Submitted: 04 Apr 2024
Disputed amount: C$995
Safety Index 7.7 Above average
Our verdict Player stopped responding

Bruce Bet Casino - Player's withdrawal has been refused due to supposed failed verification.

Closed Submitted: 04 Apr 2024
Disputed amount: €650
Safety Index 4.0 Low
Our verdict Player stopped responding

7BitCasino - Player's winnings confiscated over false chargeback claim.

Closed Submitted: 04 Apr 2024
Disputed amount: $14,000
Safety Index 9.1 Very high
Our verdict Player stopped responding

MyStake Casino - Player seeking refund after self-exclusion issue.

Closed Submitted: 04 Apr 2024
Disputed amount: £720
Safety Index 9.7 Very high
Our verdict Regulator: Casino was right

Touch Casino - Player’s account was closed due to unproven accusations.

Closed Submitted: 04 Apr 2024
Disputed amount: €3,300
Safety Index 6.1 Below average
Our verdict Player stopped responding

HitNSpin Casino - Player claims that payment has been delayed.

Closed Submitted: 04 Apr 2024
Disputed amount: €589
Safety Index 9.8 Very high
Our verdict Player stopped responding

Instaspin Casino - Player’s withdrawal is not received.

Closed Submitted: 04 Apr 2024
Disputed amount: £50
Safety Index 4.8 Low
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