Ramenbet Casino Review

The player from Russia had reported difficulty withdrawing 3900 rubles from Ramenbet Casino. Despite the withdrawal having been approved, the funds were not received. The player had confirmed that he met all wagering requirements and his account was fully verified. Later, he reported that the money had been returned to his balance due to a technical error at the casino's end. At the player's request, we had closed the complaint.

The player from Russia had faced issues with his withdrawal process from an online casino. He had deposited money and played with a bonus promo. After he requested a withdrawal, he was informed that a payment confirmation had been sent to his email. However, the email linked to his account was a corporate one, which he didn't have access to at that time. The casino had promised to resolve the issue within 1.5 hours via a phone call, but the player didn't receive any further communication. Despite multiple attempts to contact the casino's support, the issue remained unresolved. We had recommended the player to wait for 14 days for the withdrawal to be processed due to his email access issue. However, the player failed to respond to our further messages, leading us to reject the complaint due to lack of communication.

The player from Japan used the welcome bonus and met the wagering requirements. However, when he tried to withdraw funds, the casino confiscated the entire amount, citing a violation of terms of use, which he denies.

The player from Japan had his winnings confiscated by an online casino due to allegations of opposite betting in live baccarat. He had demanded a full refund of his winnings. We had engaged in a conversation with the player and the casino to better understand the issue. After a thorough review of the case and discussions with the casino, it had been determined that the player's bonus funds were confiscated in error. The casino had restored the bonus funds to the player's account. However, the player had expressed concerns about further complications with the casino and had requested our assistance until the bonus was cleared and the funds were transferred to his wallet. We had kept the complaint open and continued to mediate between the player and the casino. After a while, the player confirmed that he had received the funds. We then had marked the complaint as 'resolved'.

The player from Japan had $32,000 confiscated by Casino-X after he had fulfilled the bonus conditions. The player had faced a demanding KYC process, which had involved three months' worth of pay slips and a video call. Despite his compliance, the player's account was frozen, the funds were confiscated, and the casino provided no clear reason for this action. After our team had contacted the casino, it was discovered that the penalty had been applied in error. The casino had reimbursed the player's balance with the confiscated amount and had apologized. The player confirmed the receipt of the funds and considered the matter to have been resolved.