HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44438Opened954Not solved5561Solved12534Rejected25389
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for Casino Guru to reply

5d 21h 59m 4s

Disputed amount: A$450

Rocket Spin Casino - Player's winnings have been confiscated.

Rocket Spin Casino
Safety Index:Fresh casino Submitted: 05 Nov 2024
Case opened Current status

Waiting for casino to reply

3d 19h 2m 19s

Disputed amount: €2,000

Silverplay Casino - Player's account has been closed temporarily.

Silverplay Casino
Safety Index:Low Submitted: 05 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

2d 21h 22m 25s

Disputed amount: €40,000

Royspins Casino - Player's winnings have been confiscated.

Royspins Casino
Safety Index:High Submitted: 05 Nov 2024
Case opened Current status

Waiting for casino to reply

4d 20h 18m 44s

Disputed amount: €2,000

Snatch Casino - Player’s withdrawal request has been canceled.

Snatch Casino
Safety Index:High Submitted: 05 Nov 2024
Case opened Current status

Waiting for player to reply

1d 22h 22m 24s

Disputed amount: €500

QuickWin Casino - Player’s withdrawal is delayed.

QuickWin Casino
Safety Index:Very high Submitted: 05 Nov 2024
Case opened Current status

Waiting for player to reply

1d 20h 17m 43s

Disputed amount: €2,000

Bruce Bet Casino - Player's withdrawal is delayed due to documentation issues.

Bruce Bet Casino
Safety Index:High Submitted: 05 Nov 2024
Case opened Current status

Waiting for player to reply

3d 3h 23m 18s

Disputed amount: €9,000

Betfoxx Casino - Player’s account closure request is being ignored.

Betfoxx Casino
Safety Index:Very low Submitted: 05 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

3d 0h 29m 15s

Disputed amount: 600 RM

Jokabet Casino - Player's withdrawal request is delayed due to verification issues.

Jokabet Casino
Safety Index:Above average Submitted: 05 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

2d 4h 17m 51s

Disputed amount: €4,106

JackTop Casino - Player's winnings have been confiscated.

JackTop Casino
Safety Index:Above average Submitted: 05 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

5d 3h 28m 58s

Disputed amount: €298

BetOnRed Casino - Player’s withdrawal request is delayed.

BetOnRed Casino
Safety Index:High Submitted: 05 Nov 2024
Show more complaints (+10)
Showing 401 - 410 of 954 complaints
1...40 41 42...96
Go to pageof 96 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news