Betmaan Casino - Player's deposit is delayed.

I deposited 500 inr on 5 july 2026, 2 months completed, but deposit not came till now, I contacted various time to customer support, they always same reply your request is in progress.

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Dear Praveen3011,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue you’re experiencing.

If your deposit has never been credited to your casino account, the only thing I can recommend is contacting your payment provider for an investigation. Please keep in mind that this process can be complex and may take up to a month. In such cases, the casino’s ability to intervene is often limited.

I’m sorry that we can’t provide more immediate assistance at this time. However, I will leave this complaint open for a month, and I kindly ask you to keep us updated on any progress.

Thank you for your understanding.

Best regards,

Veronika

Dear you are saying that contact your payment provider, I made payment with UPI, and in UPI it take just only 5 second to complete payment, and I have also UTR no, that means my payment has reached in account that betmaan provided. It's all betmaan fault and it's already 2 months passed

Thank you for your reply.

To proceed with your case, could you please forward me the following documents?

• deposit receipt
• screenshot of your transaction history in your casino account
• communication with your payment provider
• communication with the casino customer support
• bank statement starting from the date you made the transaction that has not been credited to your casino account until today

My email address is veronika.f@casino.guru. Thank you for your patience and cooperation.