HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44513Opened951Not solved5574Solved12556Rejected25432
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for player to reply

13d 19h 41m 32s

Disputed amount: €88

Magical Spin Casino - Player's withdrawal is delayed due to error message.

Magical Spin Casino
Safety Index:Below average Submitted: 14 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

4d 1h 43m 12s

Disputed amount: €165

Legiano Casino - Player’s withdrawal has been delayed.

Legiano Casino
Safety Index:Very high Submitted: 14 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

3d 8h 6m 9s

Disputed amount: NZ$6,625

SpinBet Casino - Player’s account has been closed without resolution.

SpinBet Casino
Safety Index:High Submitted: 14 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

3d 1h 31m 12s

Disputed amount: 128,000 INR

Player's withdrawal is confiscated.

Bolly jackpot
 Submitted: 14 Nov 2024
Case opened Current status

Waiting for player to reply

25d 17h 41m 18s

Disputed amount: 744 INR

Parimatch Casino IN - Player’s deposit issue remains unresolved.

Parimatch Casino IN
Safety Index:Low Submitted: 13 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

3d 7h 19m 24s

Disputed amount: $200

BC.Game Casino - Player is experiencing delayed refund for unprocessed bets.

BC.Game Casino
Safety Index:High Submitted: 13 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 19h 21m 9s

Disputed amount: €200

CrownPlay Casino - Player’s withdrawal has been delayed.

CrownPlay Casino
Safety Index:High Submitted: 13 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

4d 5h 55m 36s

Disputed amount: €2,332

WestCasino - Player experiences withdrawal issues due to required document.

WestCasino
Safety Index:High Submitted: 13 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

3d 22h 54m 38s

Disputed amount: 797 S/.

JugaBet Casino - Player's account has been closed and funds confiscated.

JugaBet Casino
Safety Index:Above average Submitted: 13 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 17h 39m 44s

Disputed amount: €5,000

NineCasino - Player’s account is closed and unable to withdraw.

NineCasino
Safety Index:High Submitted: 13 Nov 2024
Show more complaints (+10)
Showing 151 - 160 of 951 complaints
1...15 16 17...96
Go to pageof 96 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news