Casiny Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Although Casiny Casino scored an Above average Safety Index of 6.8, meaning it is a suitable option for some, keep in mind that there are casinos with better rankings in terms of fairness and safety. Continue reading our Casiny Casino review to find out more about this casino and determine if it's the right fit for you.
Safety Index – Casiny Casino fairness and safety
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of Casiny Casino, we thoroughly read and reviewed the Terms and Conditions of Casiny Casino. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be somewhat unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, we suggest proceeding with caution if you settle on playing at this casino.
Based upon our estimates and collected information, we consider Casiny Casino one of smaller online casinos . Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
As far as we know, no relevant casino blacklists include Casiny Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
In our comprehensive review of all relevant aspects, Casiny Casino has attained an Above average Safety Index of 6.8. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree.
Casiny Casino Terms and Conditions
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Casiny Casino to be somewhat unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about Casiny Casino
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We have found no relevant complaints about this casino.
Casiny Casino user feedback and reviews
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 15 reviews, and we have only received 10 player reviews so far. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Casiny Casino company data and licenses
Casiny Casino is owned by Dama N.V. and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.
Casiny Casino has a gambling license issued by Curaçao Gaming Control Board in Curaçao.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
EUR 7,500 per week
No win limit
EUR 15,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. In the table below, you can see an overview of language options at Casiny Casino.
Language
Website
Customer support
Live chat
English
24/7
Russian
24/7
German
24/7
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Casiny Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of Casiny Casino to be good.
Casino games and slots available at Casiny Casino
Casiny Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows.
Games from 63 casino game providers are available. This includes NetEnt, Nolimit City, Play'n GO, Merkur Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Playson, iSoftBet, ELK Studios, Push Gaming, BGaming, Endorphina, Wazdan, Habanero, Spinomenal, 1X2 Gaming, Booming Games, Iron Dog Studio, Belatra Games, MrSlotty, Relax Gaming, Bullshark Games, Lucky Games, Jelly, AceRun, Prospect Gaming, Platipus, Backseat Gaming, Boomerang Studios, Bulletproof Games, Ad Lunam, Reflex Gaming, TrueLab Games, Reevo, Bang Bang Games, Bad Dingo, Mascot Gaming, Vivo Gaming, SlotMill, Four Leaf Gaming, Onlyplay, Reel Play, Leap Gaming, Hot Rise Games, Gamevy, AvatarUX, Peter & Sons, Blue Guru Games, 3 Oaks Gaming, Popiplay, Apparat Gaming, Games Global, Silverback Gaming, Electric Elephant, 4ThePlayer, Hacksaw Gaming, Print Studios, Tornado Games.
Bonuses and codes offered by Casiny Casino
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. In 'Bonuses' section of this review, you'll currently find 5 bonuses from Casiny Casino based on the data from our database.
Note: In case you are looking for more information about this casino's bonus offers, visit our Casiny Casino bonuses page.
Read more
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Show all
(45)
Payment methods (45)
Withdrawal limits
per month
€15,000
per week
€7,500
Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Language options
English website
All languages
(2)
All website languages
EnglishGerman
English customer support
All languages
(3)
All customer support languages
EnglishGermanRussian
English live chat
All languages
(3)
All livechat languages
EnglishGermanRussian
Game providers
Show all
(66)
Game providers (66)
CASINO SCREENSHOTS
Positives
Multiple currencies in one account
Deposits by cryptocurrencies are accepted
Live chat support is available 24/7
Various responsible gaming options available
Negatives
Not all game providers are available for all countries
Not all payment methods are available for all countries
Interesting facts
Casino uses a chatbot for customers' interaction
Small international casino
Deposits need to be wagered 3x before a withdrawal is requested
Browse all bonuses offered by Casiny Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(10)
User reviews of Casiny Casino
This is a place to share experience with Casiny Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
cheaters They stole my money, blocked my account, They said on live chat that Poles can play. I played, I withdrew, my account was verified, and when I withdrew too often they blocked it
Very impressed with this Casino. I deleted all other sites as nothing compares to this. On sign up I was immediately received a text from a VIP HOST that will be looking after me, and wow they really do. They are on hand to answer any queries I may have, and assist me any time of the day. The verification and withdrawal process is so simple and fast.
One of the best online casinos going around. I’ve made many withdrawals and often is in my account within 24 hours. Support is super helpful and genuinely wants to help you out. Massive game selection and I highly recommend
I’ve had terrible experiences with Casiny. They’ve taken a deposit from me but not credited my account, it’s been close to a month and I’ve been chasing them up everyday to make sure it gets sorted, but the customer support are shockingly rude and they say they will raise a note to their manager and then they close the chat abruptly. I asked for compensation in the mean time while it supposedly gets sorted and they offered me 15 free spins on 20 cent bets. Which is a much lower stake than what I play on, and after they ended that conversation short they didn’t even give the free spins. I also tried cashing out and they would not let me use crypto as a withdrawal method even though it is one of their listed withdrawal methods, the finance team contacted me via email telling me to cancel and change to bank transfer otherwise they couldn’t process my withdrawal. Very unprofessional service provider. There’s been more unpleasant experiences but don’t think I can fit into the character limit.
Another site for you to pass by, I made the first deposit, received 100% + 50 spins, but the 50 spins game doesn't work in the game eligible for the bonus, I requested it in the chat and they told me to wait for the team, but I didn't receive any answers, and They canceled my spins and I ended up not receiving my spins!
Mais um site para você passar longe, fiz o primeiro depósito, recebir 100% + 50 rodadas, porém o jogo das 50 rodadas não funciona no jogo elegível ao bonus, solicitei no chat me informaram que esperasse a equipe, mais não recebi respostas, e cancelaram minha rodadas e acabei sem receber meus giros!
Bonuses don't work
Bônus não funciona
Fraudulent website
Site fraudulento
Safety Index explained
Safety Index of Casiny Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casiny Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average6.8/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
Complaints about Casiny Casino and related casinos (0)
0All0Opened0Not solved0Solved0Rejected
This tab does not contain any complaints
We do not have any complaints about Casiny Casino in our database. If you have been mistreated by this casino, you can submit a complaint about it.
Discussion
Casiny Casino Discussion
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