HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,557Opened917Unresolved5,264Resolved12,740Rejected21,636
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

LuckyWins! Casino - Player's withdrawal has been delayed.

Resolved Submitted: 23 Dec 2025
Disputed amount: 60,000 kr
Safety Index 9.6 Very high
Our verdict No reaction

Spindog Casino - Player’s account remains open despite self-exclusion request.

Unresolved Submitted: 23 Dec 2025
Black points: 1,169
Disputed amount: £2,500
Safety Index 1.5 Very low
Our verdict Player stopped responding

Bets Bunny Casino - Player's winnings are confiscated.

Closed Submitted: 23 Dec 2025
Disputed amount: €12,900
Safety Index 1.6 Very low
Our verdict No reaction policy

Aladdins Gold Casino - Player’s withdrawal has been delayed and account access restricted.

Unresolved Submitted: 23 Dec 2025
Black points: 96
Disputed amount: €300
Safety Index 0.7 Very low
Our verdict Other

Roostino Casino - Player’s account closure request remains unresolved.

Closed Submitted: 23 Dec 2025
Disputed amount: €3,000
Safety Index 6.0 Below average
Our verdict Player stopped responding

Fonbet Casino GR - Player faces withdrawal restrictions on her funds.

Closed Submitted: 23 Dec 2025
Disputed amount: €27
Safety Index 6.4 Below average
Our verdict Player stopped responding

Gambiva Casino - Player claims that payment has been delayed.

Closed Submitted: 23 Dec 2025
Disputed amount: €1,500
Safety Index 2.9 Very low
Our verdict Player stopped responding

Pigmo Casino - Player’s funds have been confiscated.

Closed Submitted: 23 Dec 2025
Disputed amount: $5,600
Safety Index 5.1 Below average
Our verdict Unjustified complaint

Spinoloco Casino - Player's withdrawal issues due to altered bonus terms.

Closed Submitted: 23 Dec 2025
Disputed amount: C$8,000
Safety Index 7.5 Above average
Our verdict Other

Simsinos Casino - Player's account has been closed unexpectedly.

Closed Submitted: 23 Dec 2025
Disputed amount: €571
Safety Index 5.0 Below average
Show more complaints (+10)
Showing 6,221 - 6,230 of 40,557 complaints
1...622 623 624...4,056
Go to pageof 4,056 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.