HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,294Opened855Unresolved5,416Resolved13,016Rejected22,007
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Millioner Casino - Player's withdrawal is delayed.

Closed Submitted: 29 Jan 2026
Disputed amount: £350
Safety Index 6.1 Below average
Our verdict Other

1win Casino - Player’s account has been closed after withdrawal attempts.

Closed Submitted: 29 Jan 2026
Disputed amount: $6
Safety Index 8.7 High
Our verdict Player stopped responding

Raging Bull Slots Casino - Player believes that their withdrawal has been delayed.

Closed Submitted: 29 Jan 2026
Disputed amount: $111
Safety Index 5.2 Below average
Our verdict No reaction

Amazon Slots Casino Ontario - Player's withdrawal is delayed due to account freeze.

Unresolved Submitted: 29 Jan 2026
Black points: 1,280
Disputed amount: C$10,763
Safety Index 9.1 Very high
Our verdict Player stopped responding

WinSpirit Casino - Player's account closure request ignored.

Closed Submitted: 29 Jan 2026
Disputed amount: €50
Safety Index 3.2 Very low
Our verdict Uncertain case

Bankonbet Casino - Player’s withdrawal is delayed due to verification.

Unresolved Submitted: 29 Jan 2026
Black points: 581
Disputed amount: €2,800
Safety Index 8.3 High
Our verdict No reaction

METHMATE11 - Player's withdrawal request has been denied.

Unresolved Submitted: 29 Jan 2026
Black points: 248
Disputed amount: A$522
Safety Index 3.5 Low
Our verdict Other

Epicbet Casino - Player's account has been closed and funds confiscated.

Closed Submitted: 29 Jan 2026
Disputed amount: $280
Safety Index 9.0 Very high
Our verdict Case closed

Realz Casino - Player faces delays in withdrawal processing.

Resolved Submitted: 29 Jan 2026
Disputed amount: €1,000
Safety Index 8.0 High
Our verdict Case closed

RoboCat Casino - Player believes that their withdrawal has been delayed.

Resolved Submitted: 29 Jan 2026
Disputed amount: €1,500
Safety Index 6.5 Above average
Show more complaints (+10)
Showing 6,001 - 6,010 of 41,294 complaints
1...600 601 602...4,130
Go to pageof 4,130 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.