HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,942Opened903Unresolved5,751Resolved13,616Rejected22,672
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

HollyWin Casino - Player's account has been closed without explanation.

Closed Submitted: 05 Apr 2026
Disputed amount: €880
Safety Index 3.6 Low
Our verdict No reaction

Casino The World - Player's account has been closed without explanation.

Unresolved Submitted: 05 Apr 2026
Black points: 368
Disputed amount: 645 USD₮
Safety Index 6.3 Below average
Our verdict Case closed

SpinsUp Casino - Player’s account has been closed without reason.

Resolved Submitted: 05 Apr 2026
Disputed amount: €700
Safety Index 8.5 High
Our verdict Other

Metaspins Casino - Player’s account has been restricted.

Closed Submitted: 05 Apr 2026
Disputed amount: 5,696 USD₮
Safety Index 9.3 Very high
Our verdict Case closed

Posido Casino - Player’s self-exclusion has not been enforced.

Resolved Submitted: 05 Apr 2026
Disputed amount: €750
Safety Index 8.0 High
Our verdict No reaction policy

Winit Casino - Player’s account remains open despite closure request.

Unresolved Submitted: 05 Apr 2026
Black points: 250
Disputed amount: £1,040
Safety Index 2.2 Very low
Our verdict Insufficient evidence from casino

ROOPOKIES Casino - Player’s withdrawal is rejected.

Unresolved Submitted: 05 Apr 2026
Black points: 15,950
Disputed amount: A$45,728
Safety Index 0.0 Very low
Our verdict Case closed

FatPirate Casino - Player’s account has been closed.

Resolved Submitted: 05 Apr 2026
Disputed amount: €1,020
Safety Index 4.9 Low
Our verdict No reaction

BakedMate Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 05 Apr 2026
Black points: 248
Disputed amount: A$1,435
Safety Index 0.3 Very low
Our verdict Player stopped responding

4raBet Casino - Player's deposit is delayed.

Closed Submitted: 05 Apr 2026
Disputed amount: 2,000 INR
Safety Index 8.5 High
Show more complaints (+10)
Showing 5,651 - 5,660 of 42,942 complaints
1...565 566 567...4,295
Go to pageof 4,295 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.