HomeComplaintsROOPOKIES Casino - Player’s withdrawal is rejected.

ROOPOKIES Casino - Player’s withdrawal is rejected.

Opened
Current status

Waiting for Casino Guru to reply

4d 6h 56m 46s

ROOPOKIES Casino
Safety Index:Very low

Case summary

The player from Australia faces a withdrawal issue as his request for $45,728.55 is rejected due to irregular betting patterns. He has documented the situation with screenshots.

Public
Public
6 days ago

I attempted to withdrawl $45728.55 it was rejected due to irregular betting patterns can u help i have screenshoted everything .

Public
Public
3 days ago

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Public
Public
3 days ago

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with ROOPOKIES Casino.

Please allow me to ask you a few questions so I can better understand the situation.

  • Is your account accessible to you?
  • What games did you play to accumulate your current balance in the casino? (which slots, live games, game providers)
  • Did you achieve your current balance with the help of a bonus?
  • Any further screenshots can be shared here or via email at tomas@casino.guru

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Edited by a Casino Guru admin
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3 days ago
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

Waiting for approval
Waiting for approval
3 days ago
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

Waiting for approval
Waiting for approval
3 days ago
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

Casino Guru is examining the case

Tomas is currently out of office or on vacation. It is possible that they will not be able to respond to this complaint as quickly as they normally do. Thank you for understanding.

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