4raBet Casino - Player's deposit is delayed.

I have deposited 2000/- rupees through 4rabet app, after sometime i waited and deposit not received, i contacted chat support and they told me that i have deposited elsewhere not in their website, I have all proofs that i have deposited through 4rabet, first thing I check 4rabet my account history where 2000/- deposit still in progress, if i did not deposited through their website then why it showing 2000/- in processing, next who else can submit a QR on your website instead of yours, I am taavhing screenshot including payment QR showing at time of deposit and transaction ID, check the documents carefully and you will get that I successfully transferred the money but they don't want to credit my amount.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with 4raBet Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Could you please share the communication in which the casino denies that they are the recipient of your deposit?
• Could you please specify where the payment information you were supposed to use comes from?
• Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

, I requested them to credit my deposit, I have provided all proofs to them but there intetion was clear to not clear my funds, First thing they say it's not our website you have deposited elsewhere then it's my response is that if it was not your website then how your website showing 2000/- amount in processing at time of deposit, also let me know that https://4rabet444win.com/ this is not your website URL, I will definitely not ask for my amount, I know very well where I am depositing, also 4rabet flag my review that it's defamation, what kind of defamation, you can do any kind of investigation if I am wrong I will do as you say. So just refund amount or deposit I will not play again your website.

Hello SHIV7448,

We would like to update you that due to Tomas, your designated resolver, being on vacation, we have opted to extend the timeline by an additional 7 days. Since Tomas has an in-depth understanding of your situation and maintains direct communication with the casino, we find this extension justified. Your patience is sincerely appreciated, and I assure you that Tomas will contact you at the earliest opportunity.

Thank you for your understanding and ongoing patience.

Best regards, Casino Guru

Thanks for the information provided.

If you used outdated payment information, there is nothing we can do to persuade the casino to credit you with your deposit.

Please explain when you have checked the payment information on the casino's cashier and when you have made the payment.

Looking forward to your reply.