4raBet Casino - Player's deposit is delayed.

I have deposited 2000/- rupees through 4rabet app, after sometime i waited and deposit not received, i contacted chat support and they told me that i have deposited elsewhere not in their website, I have all proofs that i have deposited through 4rabet, first thing I check 4rabet my account history where 2000/- deposit still in progress, if i did not deposited through their website then why it showing 2000/- in processing, next who else can submit a QR on your website instead of yours, I am taavhing screenshot including payment QR showing at time of deposit and transaction ID, check the documents carefully and you will get that I successfully transferred the money but they don't want to credit my amount.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with 4raBet Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Could you please share the communication in which the casino denies that they are the recipient of your deposit?
• Could you please specify where the payment information you were supposed to use comes from?
• Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas