HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,946Opened901Unresolved5,752Resolved13,618Rejected22,675
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Betwarts Casino - Player’s winnings have been reduced unfairly.

Resolved Submitted: 24 Apr 2026
Disputed amount: €3,320
Safety Index 6.8 Fresh casino
Current status Waiting for Casino Guru to reply 2d 17h 24m 41s

Betico Casino - Player’s winnings are delayed.

Opened Submitted: 24 Apr 2026
Safety Index 8.1 High
Our verdict Player stopped responding

Neon54 Casino - Withdrawal of player's winnings has been delayed.

Closed Submitted: 24 Apr 2026
Disputed amount: €140
Safety Index 9.0 Very high
Our verdict Player stopped responding

Wonaco Casino - Player claims that payment has been delayed.

Closed Submitted: 24 Apr 2026
Disputed amount: €5,000
Safety Index 2.8 Very low
Our verdict Player stopped responding

WinGaga Casino - Player’s withdrawal has been delayed.

Closed Submitted: 24 Apr 2026
Disputed amount: €4,700
Safety Index 8.5 High
Our verdict No reaction policy

Amonbet Casino - Player is having withdrawal issues.

Unresolved Submitted: 24 Apr 2026
Black points: 103
Disputed amount: £290
Safety Index 2.1 Very low
Our verdict Unjustified complaint

Fiery Play Casino - Player's winnings are being confiscated.

Closed Submitted: 24 Apr 2026
Disputed amount: €1,000
Safety Index 7.4 Above average
Our verdict Case closed

Glorion Casino - Player's withdrawals have been delayed.

Resolved Submitted: 24 Apr 2026
Disputed amount: €5,900
Safety Index 8.0 High
Our verdict Unjustified complaint

1win Casino - Player's withdrawal has not been received.

Closed Submitted: 24 Apr 2026
Disputed amount: 120,000 ₮
Safety Index 8.7 High
Our verdict Unjustified complaint

Glorion Casino - Player’s withdrawals are delayed and canceled.

Closed Submitted: 24 Apr 2026
Disputed amount: €2,900
Safety Index 8.0 High
Show more complaints (+10)
Showing 4,981 - 4,990 of 42,946 complaints
1...498 499 500...4,295
Go to pageof 4,295 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.