HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,521Opened907Unresolved5,259Resolved12,733Rejected21,622
Active filters: Casino:
Clear all filters
Sort
Our verdict Unjustified complaint

Rockstar Casino - Player’s withdrawal is excessively delayed.

Closed Submitted: 16 Feb 2026
Disputed amount: 1,500 lei
Safety Index 7.4 Fresh casino
Our verdict Player stopped responding

Slot Mafia Casino - Player's withdrawal is delayed due to verification issues.

Closed Submitted: 16 Feb 2026
Disputed amount: A$6,000
Safety Index 7.6 Above average
Our verdict Case closed

KinBet Casino - Player’s account has been closed.

Resolved Submitted: 16 Feb 2026
Disputed amount: €1,250
Safety Index 6.7 Above average
Our verdict No reaction

Roostake Casino - Player's withdrawal is delayed due to email verification issues.

Unresolved Submitted: 15 Feb 2026
Black points: 100
Disputed amount: A$100
Safety Index 6.6 Above average
Our verdict No reaction policy

Hello Fortune Casino - Player's withdrawal is delayed.

Unresolved Submitted: 15 Feb 2026
Black points: 225
Disputed amount: €1,000
Safety Index 1.3 Very low
Our verdict Case closed

Zula Casino - Player's withdrawal is delayed due to verification issues.

Resolved Submitted: 15 Feb 2026
Disputed amount: $5,500
Safety Index 6.9 Above average
Our verdict No reaction policy

Lucky Mister Casino - Player's account has not been closed.

Unresolved Submitted: 15 Feb 2026
Black points: 720
Disputed amount: £4,600
Safety Index 4.5 Low
Our verdict Player stopped responding

Royspins Casino - Player experienced a technical issue with a game.

Closed Submitted: 15 Feb 2026
Disputed amount: ??
Safety Index 8.6 High
Our verdict Case closed

Vera&John Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 15 Feb 2026
Disputed amount: 17,000 kr
Safety Index 5.9 Below average
Our verdict Case closed

SlotPal Casino - Player’s winnings from free spins are not credited.

Resolved Submitted: 15 Feb 2026
Disputed amount: €170
Safety Index 8.1 High
Show more complaints (+10)
Showing 4,571 - 4,580 of 40,521 complaints
1...457 458 459...4,053
Go to pageof 4,053 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.