HomeComplaintsMega Dice Casino - Player’s winnings are being confiscated.

Mega Dice Casino - Player’s winnings are being confiscated.

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Current status

Waiting for player to reply

0d 4h 27m 15s

Mega Dice Casino
Safety Index:Low

Case summary

The player from Puerto Rico faces issues with a withdrawal request after six months of playing at Megadice, having submitted over 25 documents, including his passport and proof of address, which were repeatedly rejected without clear reasons. He believes the casino is stalling to avoid releasing his balance of approximately 9,000 USD.

Public
Public
1 week ago

SCAM AND FRAUD. YOUR MONEY WILL BE CONFISCATED.

I played Megadice for six months. Everything was fine until I submitted a withdrawal request. And then hell broke loose. I submitted at least 25 different documents, including my passport, driver's license, selfies, crypto wallet screenshots, and a selfie with my passport. Then they asked me to confirm my address, and that's when the fun began. They simply rejected real documents without explanation. When I asked what was wrong with the documents, they said, "This doesn't work for us, try again," without giving any specific reasons. I submitted a utility bill, a bank statement, a mobile operator statement, and a water/gas/electricity bill. Typical scam and endless stalling to avoid releasing my funds. My wallet balance was around 9,000 USD.


All the positive reviews are fake. This players get bonuses in the form of free bets and free spins for fake review. SCAM FRAUD bookie without any real license.

Public
Public
1 week ago

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Public
Public
1 week ago

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Mega Dice Casino.

Please allow me to ask you a few questions so I can better understand the situation.

  • Could you please confirm the information found in your player's profile is identical to the information on your documents?
  • Did you achieve your current balance with the help of a bonus?
  • Could you please share with me your communication with the casino when you tried to resolve the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas


Aliaksandr has 0d 4h 27m 15s to reply

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