HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,996Opened903Unresolved5,757Resolved13,633Rejected22,703
Active filters: Casino:
Clear all filters
Sort
Our verdict Unjustified complaint

SpinShark Casino - Player’s self-exclusion was not honored.

Closed Submitted: 10 May 2026
Disputed amount: €141
Safety Index 2.7 Very low
Our verdict Failed self-exclusion

N1 Bet Casino - Player's account is not closed despite request.

Unresolved Submitted: 10 May 2026
Black points: 2,002
Disputed amount: €3,400
Safety Index 7.0 Above average
Our verdict No reaction

Wild Robin Casino - Player's account has been closed but still allowing access.

Unresolved Submitted: 10 May 2026
Black points: 281
Disputed amount: C$600
Safety Index 5.9 Below average
Our verdict Player stopped responding

SpinTexas Casino - Player is unable to close his account.

Closed Submitted: 10 May 2026
Disputed amount: ??
Safety Index 1.3 Very low
Our verdict Player stopped responding

1win Casino - Player’s winnings haven’t been received yet.

Closed Submitted: 10 May 2026
Disputed amount: 1,750 R$
Safety Index 8.7 High
Our verdict Case closed

Casabet.io Casino - Player's account verification is delayed.

Resolved Submitted: 10 May 2026
Disputed amount: €11,129
Safety Index 7.9 Above average
Our verdict No reaction policy

Solcasino.io - Player’s account is under review and funds are delayed.

Unresolved Submitted: 10 May 2026
Black points: 424
Disputed amount: 30 ◎
Safety Index 4.0 Low
Our verdict Case closed

Xon Bet Casino - Player's withdrawal is delayed due to verification issues.

Resolved Submitted: 10 May 2026
Disputed amount: €600
Safety Index 4.4 Low
Our verdict Unjustified complaint

BDM Bet Casino - Player's balance has been confiscated after account closure.

Closed Submitted: 10 May 2026
Disputed amount: €1,800
Safety Index 9.0 Very high
Our verdict Player stopped responding

ILoveJILI Casino - Player’s withdrawals are delayed and account information is incorrect.

Closed Submitted: 10 May 2026
Disputed amount: A$2,100
Safety Index 1.7 Very low
Show more complaints (+10)
Showing 4,411 - 4,420 of 42,996 complaints
1...441 442 443...4,300
Go to pageof 4,300 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.