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Resolved Our verdict

Case closed

Disputed amount: €853

Casollo Casino - Player’s KYC verification has been pending for 4 weeks.

Casollo Casino
Safety Index:Very low Submitted: 28 Mar 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 1361
Disputed amount: 18,171 RM

Goal2U Casino - Player’s winnings have been cancelled.

Goal2U Casino
Safety Index:Very low Submitted: 28 Mar 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €3,000

Sugar Casino - Player’s winnings from bonus have been cancelled.

Sugar Casino
Safety Index:Above average Submitted: 28 Mar 2020
Resolved Our verdict

Case closed

Disputed amount: €700

Playamo Casino - Player is having difficulties withdrawing money to his MasterCard.

Playamo Casino
Safety Index:Above average Submitted: 28 Mar 2020
Resolved Our verdict

Case closed

Disputed amount: €1,500.06

WinVegasPlus Casino - Player has requested self-exclusion, unfortunately, his account wasn’t closed immediately.

WinVegasPlus Casino
Safety Index:Very low Submitted: 28 Mar 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: 1,000,000 zł

Malina Casino - Player’s complaining about technical issues and support quality.

Malina Casino
Safety Index:Very high Submitted: 28 Mar 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $100

Slottica Casino - Player’s deposit bonus has not been activated.

Slottica Casino
Safety Index:Very low Submitted: 27 Mar 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €1,000

Winorama Casino - Player’s complaining about false email information.

Winorama Casino
Safety Index:Below average Submitted: 27 Mar 2020
Case closed Our verdict

Player stopped responding

Disputed amount: ??

Magic Red Casino - Player’s complaining about false bonus advertisement.

Magic Red Casino
Safety Index:Very high Submitted: 27 Mar 2020
Resolved Our verdict

Case closed

Disputed amount: 1,000 руб

Pokerdom Casino - Player’s complaining about technical issue.

Pokerdom Casino
Safety Index:Above average Submitted: 27 Mar 2020
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