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All41,500Opened765Unresolved5,494Resolved13,120Rejected22,121
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Our verdict Player stopped responding

Kraken Casino - Player couldn’t access website for three days.

Closed Submitted: 12 Jun 2020
Disputed amount: 10,000 ₴
Safety Index 7.3 Above average
Our verdict Case closed

Punt Casino ZA - Player’s withdrawal has been delayed.

Resolved Submitted: 12 Jun 2020
Disputed amount: 8,000 ﷼
Safety Index 5.5 Below average
Our verdict Insufficient evidence from casino

Extra Vegas Casino - Player’s account has been disabled.

Unresolved Submitted: 12 Jun 2020
Black points: 99
Disputed amount: A$20
Safety Index 6.3 Below average
Our verdict Player stopped responding

House Of Pokies Casino - Player is struggling to access her account.

Closed Submitted: 12 Jun 2020
Disputed amount: €150
Safety Index 2.9 Very low
Our verdict Unjustified complaint

Freaky Aces Casino - Player’s country has become restricted.

Closed Submitted: 12 Jun 2020
Disputed amount: €435
Safety Index 4.1 Low
Our verdict No reaction policy

Bet2U Casino - Player’s winnings have been cancelled and account blocked.

Unresolved Submitted: 12 Jun 2020
Black points: 34
Disputed amount: $2,177
Safety Index 1.6 Very low
Our verdict Player stopped responding

Joka Room Casino - Player’s withdrawal has been delayed.

Closed Submitted: 11 Jun 2020
Disputed amount: A$835
Safety Index 2.3 Very low
Our verdict No reaction

77 Jackpot Casino - Player’s winnings have been voided.

Unresolved Submitted: 11 Jun 2020
Black points: 928
Disputed amount: €8,000
Safety Index 4.4 Low
Our verdict Case closed

Wager Beat Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 11 Jun 2020
Disputed amount: A$3,700
Safety Index 3.3 Very low
Our verdict Unjustified complaint

Parimatch Casino BR - Player’s account has been blocked.

Closed Submitted: 11 Jun 2020
Disputed amount: $1,153
Safety Index 5.7 Below average
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