I have won €5000 and they have only let me withdraw €250
They have never answered me
- Nothing
- They don't answer emails
- They block withdrawals without reason
Rated by 97 users
Platincasino UK has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Platincasino UK scored a High Safety Index of 8.7, which is why it could be considered a favorable option for most players in terms of fairness and safety. Keep reading our Platincasino UK review to learn more about this casino and decide whether it is a good choice for you.
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our Platincasino UK review, we extensively examined and analyzed the Terms and Conditions of Platincasino UK. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be somewhat unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, based on our findings, we advise caution if you choose to play at this casino.
Based upon our estimates and collected information, we consider Platincasino UK a very big online casino. Considering its size, this casino has a low sum of disputed winnings in complaints from players. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
Based on our findings, no important casino blacklists feature Platincasino UK. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
Taking into account all factors in our review, Platincasino UK has scored a Safety Index of 8.7, representing a High value. For most players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a recommendable choice.
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Platincasino UK to be somewhat unfair.
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We currently have 10 complaints directly about this casino in our database, as well as 1 complaints about other casinos related to it. Because of these complaints, we've given this casino 3,769 black points in total, out of which 25 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
Based on the 97 user reviews of Platincasino UK in our database, it has a Mixed User feedback score. The reviews submitted by users are available in the 'User reviews' segment of this page.
Platincasino UK is owned by Red Rhino Svenskar Limited, and we have estimated its yearly revenues to be greater than $20,000,000. This makes it a medium-sized online casino according to our classifications.
Platincasino UK is licensed by United Kingdom Gambling Commission in United Kingdom.
Platincasino UK supports 11 deposit methods. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, Trustly, PayPal, Bank transfer, Rapid Transfer, MuchBetter.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits | Win limits |
---|---|
Unlimited | No win limit |
In our casino reviews, we always collect data about available languages and customer support options. The options available at Platincasino UK can be seen in the table below.
Language | Website | Customer support | Live chat |
---|---|---|---|
English |
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Platincasino UK, your account, withdrawals, or anything else. According to our tests and collected information, Platincasino UK has a good customer support.
Players can enjoy these types of casino games at Platincasino UK: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games.
Casino games supplied by 31 game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Big Time Gaming, Scientific Games (SG Digital), Nextgen Gaming, Push Gaming, Lightning Box, Leander Games, 1X2 Gaming, Booming Games, Iron Dog Studio, Relax Gaming, Ainsworth, Inspired Gaming, Fantasma Games, Max Win Gaming, Kalamba Games, Northern Lights Gaming, STHLMGAMING, Silverback Gaming, Electric Elephant, Four Leaf Gaming, 4ThePlayer.
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. In 'Bonuses' section of this review, you'll currently find 1 bonus from Platincasino UK based on the data from our database.
Browse all bonuses offered by Platincasino UK, including their no deposit bonus offers and first deposit welcome bonuses.
This is a place to share experience with Platincasino UK. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Rated by 97 users
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