HomeOnline CasinosPlatincasino UK Review
Platincasino UK Review

Casino closed

Platincasino UK has been closed and no longer operates.

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Red Rhino Svenskar Limited
2020
> $20,000,000
OverviewUser reviews94Safety Index explainedDiscussion3

Casino closed

Platincasino UK has been closed and no longer operates.

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Platincasino UK Review

Platincasino UK has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.

Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Platincasino UK scored a High Safety Index of 8.8, which is why it could be considered a favorable option for most players in terms of fairness and safety. Keep reading our Platincasino UK review to learn more about this casino and decide whether it is a good choice for you.

Safety Index – Platincasino UK fairness and safety

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our Platincasino UK review, we extensively examined and analyzed the Terms and Conditions of Platincasino UK. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be somewhat unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, based on our findings, we advise caution if you choose to play at this casino.

Based upon our estimates and collected information, we consider Platincasino UK a very big online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

Based on our findings, no important casino blacklists feature Platincasino UK. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

Taking into account all factors in our review, Platincasino UK has scored a Safety Index of 8.8, representing a High value. For most players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a recommendable choice.

Note: As far as we are concerned, Platincasino UK is related to 3 different casinos. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of Platincasino UK.

Terms and Conditions of Platincasino UK

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Platincasino UK to be somewhat unfair.

Note: Our particular discoveries from the T&Cs analysis are available here.

Player complaints regarding Platincasino UK

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We currently have 9 complaints directly about this casino in our database, as well as 2 complaints about other casinos related to it. Because of these complaints, we've given this casino 3,579 black points in total, out of which 293 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and reviews of Platincasino UK

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

Based on the 94 user reviews of Platincasino UK in our database, it has a Mixed User feedback score. The reviews submitted by users are available in the 'User reviews' segment of this page.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

Licenses and company information

Platincasino UK is owned by Red Rhino Svenskar Limited, and we have estimated its yearly revenues to be greater than $20,000,000. This makes it a medium-sized online casino according to our classifications.

Platincasino UK is licensed by United Kingdom Gambling Commission in United Kingdom.

Payment options, withdrawal limits and win limits

Platincasino UK supports 11 deposit methods. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, Trustly, PayPal, Bank transfer, Rapid Transfer, MuchBetter.

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Withdrawal limits Win limits
Unlimited No win limit
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Customer support and language options

In our casino reviews, we always collect data about available languages and customer support options. The options available at Platincasino UK can be seen in the table below.

Language Website Customer support Live chat
English Yes Yes Yes

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Platincasino UK, your account, withdrawals, or anything else. According to our tests and collected information, Platincasino UK has a good customer support.

Casino games and slots available at Platincasino UK

Players can enjoy these types of casino games at Platincasino UK: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games.

Casino games supplied by 31 game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Big Time Gaming, Scientific Games (SG Digital), Nextgen Gaming, Push Gaming, Lightning Box, Leander Games, 1X2 Gaming, Booming Games, Iron Dog Studio, Relax Gaming, Ainsworth, Inspired Gaming, Fantasma Games, Max Win Gaming, Kalamba Games, Northern Lights Gaming, STHLMGAMING, Silverback Gaming, Electric Elephant, Four Leaf Gaming, 4ThePlayer.

Platincasino UK bonuses and promo codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. In 'Bonuses' section of this review, you'll currently find 1 bonus from Platincasino UK based on the data from our database.

Note: Take a look at our designated Platincasino UK bonuses page for more details about this casino's bonus offers.

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
No crash games

Language options

English website
English customer support
English live chat

Game providers
Show all (31)

  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • Apricot (Microgaming)
  • Big Time Gaming
  • Scientific Games
  • Yggdrasil Gaming
  • Quickspin

Positives

  • Unlimited monthly withdrawals
  • Good selection of slot games
  • Simple and clean website design
  • Various responsible gaming options available

Negatives

  • Live chat support is not available 24/7

Interesting facts

  • Only for UK residents
  • Local version of popular international casino
Author & Guarantor: Matej Novota Last updated: 03 Apr 2023 Anything incorrect or missing? Let me know
Casino Bonuses

Platincasino UK bonuses

Browse all bonuses offered by Platincasino UK, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (94)

User reviews of Platincasino UK

This is a place to share experience with Platincasino UK. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Mixed

Rated by 94 users

Very positivePositiveNeutralNegativeVery negative

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Write a review

Casino Guru

We want players to understand gambling.

• 1 week ago
I registered here a couple of days ago to place bets on some football matches. I dwposited two times and didnt still receive the first dwposit bonus. I have tried to contact the live chat, which is nwver online. I have written over 15 3mails and yet no reply. Their customer seevice is literally not existing...
  • weekly cashback without wagering requirements
  • Slow customer support
  • Live chat is never online
  • E-Mails are not answered
  • Deposit bonus not credited
• 2 months ago
Today I'll give my reason for the review. Payouts are delayed for an unnecessarily long time. Communication is poor. There is no chat. Support only responds after a negative review.
  • Good range of games
  • No chat
  • No communication, no response
  • Payments are not processed without giving reasons
• 3 months ago
Unfortunately, the Platincasino has developed very poorly. It is no longer possible to pay out winnings; these are cancelled after a few days without reason or not processed at all. The live chat has not been available for several weeks and emails are rarely or never responded to.

It is very unlikely that you will receive a payout there. I personally still have payouts worth €422 pending.
  • Good game selection
  • Many payment providers
  • No way to contact live support
  • Payouts are delayed and cancelled without reason
• 4 months ago
Can't say anything bad about this place. There is just a huge selection of games for every taste.

The withdrawal process takes around 48 hours, but you receive your money.
• 4 months ago
I deposited a lot, and once I won 100 I wanted to withdraw and he asked me for my payroll, my driver's license, my ID, my bank ownership, my bank card, my registration, and I sent them everything and he approved everything. And since they no longer had to ask and they didn't want to pay,. They closed my account with 220 euros, they are scammers, be careful
  • ______-
  • -___
• 8 months ago
the platform has manipulated RTP
Every game round has a deadline, it is not possible to win 10 or 20 times
almost 500 euros deposited
one of the bad casinos I've played in so far
Normally the casino has to be away from the network because it is considered a fraudulent platform
  • Here you can lose a lot of money, I like that because it's our fault
  • The platform has manipulated the RTP and is extremely dangerous to play on
• 9 months ago
Withdrawals take a long time, I don't recommend the Casino, there are some providers missing, the games pay very little, there are very few promotions
  • Deposit
  • Slow withdrawals, low RTP
  • I do not recommend
• 1 year ago
This casino allows players who are on permanent self exclusion to manage to log in into their accounts and make deposits.
Support is non existent.
Rtp is so low that the games feel bad.
Stay away from this casino, is one of the worse I ever played.
  • Bad games
  • Bad Rtp
  • No support
  • Don’t expect to get any cash out from them
• 1 year ago
Huge Issues with payout, took weeks for verfication always they came up to me with a new "problem"
  • well known since years
  • solid amount of games
  • slow payouts
  • unfriendly customer support
  • delays with payout (massive)
  • low RTP
• 1 year ago
Low rtp, lower than said on the page. I don't know what happened, but I guess they changed owners. It was a good casino, but is now a scam. Don't play here.
  • Lots of providers
  • Lower than usual rtp
  • Untrustworthy slots
  • Unpleasant chat
• 1 year ago
This casino is a total letdown, just as others have mentioned. I can confirm that it's a mess with fake games and zero positives. The games seem totally rigged with non-existent RTPs and they look like cheap knock-offs, also customer support didn't help at all. Clearly negative experience, don't reccomend to even trying playing there
• 1 year ago
Good day,

For me, the casino was the start into the "world" of the online gaming library.

I've been playing on this site for 2 1/2 years now.
I had made a lot of winnings in 2021 and paid them out as well.
My verification at the time took about a week, which was a long time, but necessary as I had won an amount of around €2000+.

That was my highest win up to that point and I was afraid that I wouldn't get the money until I paid it out.

But after the week I successfully passed the verification and received the money as a transfer to my bank account.

The following year (2021) things went very well and I had a plus of around €4000. This can be displayed very nicely on the page.

I thought I was lucky.

2022/2023 showed me the opposite, the RTP is now almost 0 for me, no matter which provider/slot I go, hardly any profits or no profits at all. The money is literally "eaten".

My plus of ~4000€ changed to - in the years 22 and 23. (Probably even more). That seems very strange to me.

If I make a deposit there (bonus offer) and gamble away this money, I try not to visit the casino for a long time. I avoid it outright as it no longer comes across as "lucky or unlucky" for me personally.

greeting
  • Payments are usually processed quickly (after successful verification)
  • nice layout of the site.
  • unfair bonus offers (deposit + bonus offer)
  • bad customer service
  • bad RTP
  • Deposit option (Mifinity) not available
  • generally very few bonus offers
  • Verification takes a long time. (~1 week)
• 1 year ago
Most of the games the RTP is set under 95%. Watch what you are playing! RTP should be found in the game info.
  • Documents were checked quickly.
  • Low Return to player!
• 1 year ago
I can only agree with the negative reviews. In no other casino in recent years have you paid more often than in the Platincasino. Odds of winning in relation to the other casinos I play at absolutely bad. If I had only played in the Platincasino, I would definitely be in bankruptcy now. At least I'm in the plus. Many games and no restrictions on bonuses, but what's the point, you only lose. Zero chance of winning. It also seems to me that you have even fewer chances with a bonus (other RTPs?).
Chat staff named Nils a disaster. Recently you received free money for deposits. According to the website, the bonus was valid for deposits made until May 22nd, 2023. Deposited on 5/22/2023, did not receive any bonus. Casinokönig Nils said in the chat I should empty my cache...because the website is displayed incorrectly for me (for information: when you open the bonus it shows the conditions for receiving the bonus and it was May 22nd, 2023). Nils doesn't seem to be that adept at customer friendliness. On to training! Or are the lies desired by the executive floor?
  • Fast server
  • Many games
  • Zero chance of winning
  • Chat a disaster
• 1 year ago
Unfortunately, the casino has also become a big disappointment for me.
The gains have always been satisfactory, but what's the use if problems keep coming up?
The customer service has not been available via live chat for about 1 month (at least for me).
- There is usually no response to emails. If so, only after 3-4 days.
-Games keep stopping
-No/or rare bonus promotions and 100€ maximum conversion factor, not interesting for frequent players
-Even if you are fully verified and have already made payments, these are always returned without giving reasons.
When I asked, I have not received an answer to this day, which has not finally brought me to the decision to close my account forever.
Mind you, I have the 2 highest VIP statuses and this one usually every month. To date, I have not heard of any bonus promotions or prioritized payouts, as noted on the site.

It's a pity that the players are so neglected there, but maybe with these sentences I'll save one or the other from experiencing a bitter one.


  • Very long waiting times for feedback via email (3-5 days)
  • No live chat
  • Games crash
  • No VIP functions
  • Match search bar rarely works
  • Some games do not work across providers
  • Not all deposit methods can be paid out.
  • New deposit methods are constantly being added, which means that a verification process is required again
• 1 year ago
I would like to mention platinum positively, games are real, luck is part of it, I have had good experiences with support, what I see as a problem are the payouts, I had problems with every AZ, which were solved, bigger AZ not possible, everything over 150 is problematic, I think the platinum payout policy is in need of improvement, especially at a large casino. Still, I keep playing there.
  • Good game selection
  • live casino
  • Many providers
  • Opaque payouts, not transparent
• 1 year ago
Exactly what everyone else has said. Fake games, nothing positive about this one. Games have nonexistent RTPs and are clearly bootlegged. How can this have a 8.9?
• 1 year ago
Wow, cool casino!
Hadn't heard of this place before, recently went to play and was pleasantly surprised. Great bonuses and pretty quick payouts! Sports betting has recently appeared here, I plan to give it a try!
The only thing I have to say is that sometimes on the site some pages take an extremely long time to open, although my internet is good. All in all, I like it.
  • Good bonuses
  • Fast payouts
  • Some pages of the site are sometimes laggy
• 1 year ago
This is just a TERRIBLE CASINO! First, they have fake games! I was convinced of this even when I read the reviews of other players! Secondly, it is funny to read good casino reviews written by him without likes. And many negative reviews written by live people, real players, on which other players have put likes. My advice is not to contact this casino, they are scammers and robbers!
  • FAKE GAMESTHEIR
  • THEIR RATING IS FAKE
  • THIS IS THE WORST CASINO I HAVE EVER PLAYED
• 1 year ago
Hello, I have a lot of experience in online casinos, maybe too much, it's the first time I've made a review because the occasion deserves it, register here, I made a deposit of 20 euros to get the deposit bonus, with the bonus I got my best prize to date 1275 euros in a single play with a bet of 1 e, during the bonus conversation. Knowing that most casinos take weeks to verify data and approve withdrawals and also knowing that many limit bonus earnings, my expectation was not high to receive a good sum, much less quickly. The final result was that I made a withdrawal request for 1000 euros, sent the documentation and at the moment they told me that there was something wrong, I rectified it immediately and my surprise is that in hours I had all the documentation verified and even more surprising that I had the Withdrawal approved also in unison for 1000 euros! I couldn't believe it, oh the final shot was when the money arrived in my account at the time of approval... Honestly, it has been the best experience I've had online due to all that has been said, obviously I will play again and I recommend highly recommend that you prove their professionalism
• 1 year ago
Platincasino.es is a fantastic online casino that offers players a great experience with its wide range of games and attractive welcome bonus. The Spanish support team is helpful and always willing to assist players with any issues they may have. The selection of games is diverse and includes some of the most popular titles from top software providers. The payments options are secure and efficient, making it easy for players to make deposits and withdrawals.

The welcome bonus is one of the highlights of Platincasino.es. New players are offered a generous bonus package that can be used to boost their bankroll and extend their playtime. This bonus is subject to terms and conditions, but it is a great way for players to get started and get a feel for the casino and its games.

The Spanish support team at Platincasino.es is another standout feature. The team is available 24/7 and is always willing to assist players with any questions or concerns they may have. The support team can be reached via live chat or email, and they respond promptly and professionally.

The selection of games at Platincasino.es is diverse and includes some of the most popular titles from top software providers such as NetEnt, Microgaming, and Yggdrasil. The games include a mix of classic slots, video slots, table games, and live dealer games, providing something for everyone. The games are fair, and the graphics and sound effects are top-notch, making for an enjoyable gaming experience.

Finally, the payments options at Platincasino.es are secure and efficient. Players can make deposits and withdrawals using a range of methods, including credit/debit cards, e-wallets, and bank transfers. The transactions are processed quickly, and the security measures in place ensure that players' personal and financial information is protected.

In conclusion, Platincasino.es is a fantastic online casino that offers players a great gaming experience. The welcome bonus, Spanish support, selection of games, and payments options are all top-notch, making it a great choice for players looking for a reliable and enjoyable online casino.
  • Spanish Support
  • Welcome Bonus
  • Huge Selection of Games
  • Many Payments option
  • Not very popular yet
• 1 year ago
CHEATER!!! THEY STEAL THE CUSTOMER'S MONEY!!!! I registered at this casino, passed the exam, received an email that my account was verified and started playing. I was playing different slots and when I asked for a withdrawal the company wrote that now they are not happy with the quality of my documents and they also asked me to send them a selfie with the document in my hands and a piece of paper that Date and the name of the casino and also write that I sent them my bank statement. I sent them all these documents the same day. But today I see that my account is disabled. That means they deactivated my account by embezzling my money. I waited more than 1.5 hours on the support chat to find out what the problem is but nobody ever interfered, they just ignore me. Therefore, I advise players to stay away from this rogue casino. Finally, your money can be withdrawn with no explanation, as happened to me
  • CHEATER!!!
  • THEY STEAL THE CUSTOMER'S MONEY!!!!
  • Your account can be deactivated for any reason
  • The customer's money is stolen from the casino
• 1 year ago
Almost 2 weeks ago I won a little less than 60,000 euros at this casino. The casino designs the payouts the way they like it. What bothers me the most is that in the VIP customer chat you can jump in as many times as you want, wait 30 minutes or more and no one answers. The e-mail support replies quickly, but is happy to dodge or not answer questions about the payment at all.

Inquiries by e-mail as to when my winnings will be paid out are generally not answered very happily. The casino has been telling me for almost 2 weeks that they still have to check game rounds with the game manufacturer Pragmatic and only then can they release my payouts. Then they send me 5K euros again, then not again. It feels peculiar. I would generally not recommend anyone looking to win big to play here as the payout is not transparent and what is told here is not trustworthy.

At the other online casinos I play at, I receive my withdrawals much faster and without any worries. At PlatinCasino, payouts are treated the way you want them to be. At least that's a reason for me not to play here anymore.
  • Visually appealing
  • Fast game servers
  • Opaque payout policy
  • Explaining to me for 2 weeks that game rounds with game manufacturers have to be checked
  • If you want to win big or play big, find another online casino
• 1 year ago
Hello, I won 905,000 euros that I don't want to pay out after 17 hours of play. After I wanted to pay out my money, I was told software errors, what a laugh, they played with me properly. For 3 days, I gave my personal details to the bank even assured me everything everything is demonstrable after the impact of the software error that's why we'll give you back the money you paid in as tolerance now I'm with a lawyer on this matter and hope you can help me please tell me where I can complain because my Next goal is court if they don't reply to my letter with a lawyer, for example a comparison. I've seen that they don't have a German license but do everything in German on German websites from where we should know that they're cheating and now the Germans have it License applied for is something like that first cheat everyone then make money with our money then everyone should e first staff work make money build up then earn legally with these things please help me but if you were honest at least i can’t do anything about the software error everything is checked and put in that’s what you think or you have set them up that way lost but i got lucky again please help me
  • suspected fraud
  • No German license
  • Alleged software errors
  • I still ask myself how you can say that you can trust them when they offer their platform without a German license
• 1 year ago
I have played in this casino and I will tell you honestly this casino is very bad, they use FAKE GAMES! I know the games of many providers, and I know what they are. In this casino, players are fooled by presenting themselves with fake games (fake), this can be traced even by the denominations indicated in their fake games. If you go to the website of the game provider and open it and then go to the site of the platincasino, you will immediately see the difference. In other casinos, these same games give high winnings, but not in them. You will be deceived here. I do not recommend this casino, I have played 5 different games and they are all fake.
  • Fake games
  • Fake games
  • dishonest casino
• 2 years ago
At the beginning I was not paid out an amount of 2500 euros because I played in the bonus games over 5 euros. I think it is a great pity that it is not displayed like in other casinos that you have not yet earned the bonus balance turnover and no longer may play as a 5 euro compartment. But after a few deposits without a bonus, I also won something. The verification went really well, I have to be honest, I didn't have to wait long. Only I don't find the online chat so good, it's not open around the clock and you have to wait a long time until you get someone to write to you. The payouts are processed very quickly after you are verified. For example, I have now made 3 payouts during the night and the next morning all 3 were already in my account. Only with the lost 2500 euros that still annoys me but you have to read the terms and conditions.
  • Fast payout
  • Verification without problems
  • A lot of games
  • The website works very well
  • Chat not around the clock ä
  • My payout was completely canceled because I played over 5 euros compartment bonus money
  • Too imprecise bonus conditions
• 2 years ago
I have been a user of this casino for some time and I have not had any problems with deposit or withdrawal. Transactions were fast. The only thing is that they need to add more to the bonus, but I think they are also aware of that.
• 2 years ago
I have now visited the Platincasino quite a few times and played with different amounts, including the welcome bonus.
I have rarely experienced a casino where I didn't win anything on all visits, no chatters, no big wins. Low RTPs, maximum win 2 euros. And I spent a few hours in the casino. I would have expected more from a casino like this runs an immense advertising, who wants to get rid of his money goes to the casino platinum. I have had more success with smaller casinos. For me it is a pure rip-off.
  • friendly customer service but not very informative
  • Bad RTP, no FS by mail, a welcome bonus over 100% and that's it.
• 2 years ago
Wonderful casino! I managed to win a good amount here, I'm very happy about it, now I can have a good rest on the weekend
! No problems with payments.
• 2 years ago
Great casino, fast payouts, everything works great, I'm happy with the use. The site design is excellent, the support works quickly, and there is my favorite provider. The advantage of the casino is the Maltese license. I advise everyone to play in this casino.
Safety Index explained

Safety Index of Platincasino UK explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Platincasino UK. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.8/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Complaints about Platincasino UK and related casinos (215)

215All16Opened10Not solved76Solved113Rejected

Complaints directly about Platincasino UK

Complaints about related Lucky Circus Casino (Same management)

Complaints about related Betandplay Casino (Same management)

Show more complaints (+181)
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