HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,499Opened765Unresolved5,494Resolved13,119Rejected22,121
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Royal Planet Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 11 Jun 2020
Disputed amount: $467
Safety Index 5.2 Below average
Our verdict Case closed

BeVegas Casino - Player’s struggling to complete KYC verification.

Resolved Submitted: 11 Jun 2020
Disputed amount: €500
Safety Index 6.7 Above average
Our verdict No reaction

Leonmonaco Casino - Player requested self-exclusion is being ignored.

Unresolved Submitted: 11 Jun 2020
Black points: 1,000
Disputed amount: ??
Safety Index 1.7 Very low
Our verdict Unjustified complaint

Mr. James Casino - Player’s struggling to withdraw his winnings.

Closed Submitted: 11 Jun 2020
Disputed amount: €13,499
Safety Index 3.1 Very low
Our verdict No reaction policy

10Cric Casino - Player’s account has been closed.

Unresolved Submitted: 11 Jun 2020
Black points: 101
Disputed amount: 290,000 INR
Safety Index 8.5 High
Our verdict Insufficient evidence from player

Maneki Casino - Player had a negative experience with this casino.

Closed Submitted: 11 Jun 2020
Disputed amount: €2,500
Safety Index 8.8 High
Our verdict Player stopped responding

AllReels Casino - Player’s account has been blocked.

Closed Submitted: 11 Jun 2020
Disputed amount: €286
Safety Index 9.3 Very high
Our verdict Player stopped responding

1x2 Masters Casino - Player is not able to withdraw his winnings.

Closed Submitted: 11 Jun 2020
Disputed amount: $300
Safety Index 6.4 Below average
Our verdict Player stopped responding

SYNOT TIP Casino SK - Player’s struggling to withdraw his winnings.

Closed Submitted: 11 Jun 2020
Disputed amount: €2,600
Safety Index 9.3 Very high
Our verdict Case closed

Slot10 Casino - Player requested self-exclusion is being ignored.

Resolved Submitted: 10 Jun 2020
Disputed amount: ??
Safety Index 3.1 Very low
Show more complaints (+10)
Showing 40,461 - 40,470 of 41,499 complaints
1...4,046 4,047 4,048...4,150
Go to pageof 4,150 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Fury of Anubis_Push notification
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!