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Resolved Our verdict

Case closed

Disputed amount: €631.2

Jack21 Casino - Player’s struggling to withdraw his winnings due to ongoing verification.

Jack21 Casino
Safety Index:Below average Submitted: 12 Jan 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €90

Vulkan Vegas Casino - Player is experiencing difficulties completing account verification.

Vulkan Vegas Casino
Safety Index:Very high Submitted: 12 Jan 2021
Resolved Our verdict

Case closed

Disputed amount: £600

Rainbow Spins Casino - Player’s struggling to withdraw his winnings due to ongoing verification.

Rainbow Spins Casino
Safety Index:High Submitted: 12 Jan 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 129
Disputed amount: $3,000

Winbig21 Casino - Player’s withdrawal has been delayed.

Winbig21 Casino
Safety Index:Low Submitted: 12 Jan 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 300
Disputed amount: $10,000

Royal Planet Casino - Player’s withdrawal has been delayed.

Royal Planet Casino
Safety Index:Low Submitted: 12 Jan 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €20

Ares Casino - Player is experiencing an undefined problem.

Ares Casino
Safety Index:Very low Submitted: 12 Jan 2021
Case closed Our verdict

Unjustified complaint

Disputed amount: $300

King Billy Casino (Curacao) - Player’s struggling to complete account verification.

King Billy Casino (Curacao)
Safety Index:Very high Submitted: 12 Jan 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 76
Disputed amount: NZ$2,000

PokieSpins Casino - Player’s bonus winnings have been voided.

PokieSpins Casino
Safety Index:Low Submitted: 11 Jan 2021
Case closed Our verdict

Player stopped responding

Disputed amount: 10,000 Kč

Slottica Casino - Player’s struggling to withdraw their winnings.

Slottica Casino
Safety Index:Very low Submitted: 11 Jan 2021
Resolved Our verdict

Case closed

Disputed amount: €1,800

Scatters Casino - Player’s struggling to withdraw his winnings due to ongoing verification.

Scatters Casino
Safety Index:High Submitted: 11 Jan 2021
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