Spinnalot Casino Review

Show company details

Payment methods

Show all (39)

Withdrawal limits

per month

€25,000

per day

€5,000

Owner DialMedia Ltd.

Established 2021

Estimated annual revenues

< $1,000,000

Licensing Authorities

Malta (MGA)

OverviewBonusesUser reviews9Safety Index explainedDiscussion4Payment methods39

Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).

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Spinnalot Casino Review

We've thoroughly reviewed Spinnalot Casino and gave it a Below average Safety Index. This casino has some good qualities, but also a lot of negatives because of which it's better to play elsewhere. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Because Spinnalot Casino is related to other online casinos listed below, its rating is also influenced by them. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Spinnalot Casino is a smaller online casino revenue-wise. It's part of a group of related casinos. However, this group is still quite small even when evaluated as a whole. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 1 complaints directly about this casino in our database, as well as 10 complaints about other casinos related to it. Because of these complaints, we've given this casino 217 black points in total, out of which 92 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

There are also some unfair Bonus Terms and Conditions, which might cause you issues if you decide to take advantage of the casino's bonuses or promotions. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

As we already mentioned, Spinnalot Casino has a Below average Safety Index. That means that while it's not completely bad, it does have some negative qualities because of which it's advisable to look for a better online casino to play at.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (39)

Withdrawal limits

per month

€25,000

per day

€5,000

Games
Show all

Slots

Roulette

Blackjack

No betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

No keno

Scratch cards

No eSports betting

Crash games

Language options

English website

English customer support

English live chat

Game providers
Show all (48)
Game providers (48)

Positives

Casino accepts players from many countries
Above average withdrawal limit
Live dealer games are available

Negatives

Maximum daily withdrawal for Neteller, Skrill, Debit/Credit card is €1000
Not all payment methods are available for all countries
Casino supports only one language

Interesting facts

Weekly withdrawal limit for players who withdraw a sum of money equal to or greater than 5 times their lifetime deposits across the casino group is €5,000
Small international casino

Author & Guarantor: Lilo Simmons Last updated: 14 Dec 2023 Anything incorrect or missing? Let me know

Spinnalot Casino bonuses

Browse all bonuses offered by Spinnalot Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Spinnalot Casino

This is a place to share experience with Spinnalot Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Not enough reviews

Rated by 9 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

BorisO

Apprentice

• 2 months ago

Casino so far seems OK, has taken 100% bonus and after a while won 110 euros, it is possible to cancel bonus and withdraw own money/profit. There are many different games to choose from, no restriction for Sweden!

EDIT: Got the winnings paid out the same day (Sunday!) and my account was closed PERMANENTLY without explanation!!!
Talked to the chat and she named "Fabiola" had no idea why the account was closed!
What can I say about the casino now? You can win once and then you're thrown out, although you get money anyway!

Good bonus conditions
Bra bonus villkor
Many different games
Många olika spel
Totally ok chat help
Helt ok chatthjälp
Technically, the page works well
Teknisk set sidan funkar bra

Slightly high turnover requirement on own money
Lite hög omsättningskrav på egna pengar

amjcross81

Visitor

• 5 months ago

I won 1000 then more up to 1600 on a free spins bonus, I needed to make a deposit in order to withdraw the money from the "free" spins. 3 different deposits didn't show up on my account. They keep telling me that I made the deposit before the free spins and it didn't count. Even though I had made it after. They have also told me another department will be in touch. I guess I will update if I ever do hear from them.

Don't actually pay out your wins
Don't deposit your money in your casino account

Spinnalot Casino

We're sorry to hear you didn't have the smooth experience we want all of our players to have.

We agree that you had free spins wins which did come with a wagering requirement attached. You wagered 5.82% of this requirement before playing until the bonus balance reached 0 and the pending winnings were lost without the wagering requirement being completed, which is why no winnings were added to your account.

We can see that two of the queried deposits did arrive promptly and one was delayed by 43 minutes by the payment processor which is unfortunately outside of our control.

I can see that our Payment Security, Support and Technical Teams all contacted you last week to explain the above in more detail and to assist, and invite you to continue to collaborate with them if you require further assistance.

We hope that your next experience with us will be a more enjoyable one.

Gamblesempl

Novice

• 1 year ago

Slots are doing remarkably badly, you can't get anywhere. Deposit to deposit fizzles out. For me, a highly suspect online casino that is best avoided.

maroun2021

Adept

• 1 year ago

Very bad site you never get your winnings they close your account even though it is approved for no reason when you win money

SCAM Fraud
SCAM Bedrägeri

You don't get your money if you win big
Du få inte dina pengar om du vinner stort
They don't answer you
Dom svarar inte dig
They don't follow rules
Dom följer inte regler

thegambler

Unregistered user

• 1 year ago

I registered there today and played with bonuses and without. But you have no chance of winning, no matter what game or stake. You lose 200€ in half an hour???! This is not normal anymore!! The RTP and slots are definitely rigged! Keep your hands off the casino! I got blocked right away.

RTP rate very low
RTP Rate sehr gering
No fun, only losses
Macht kein Spaß nur Verluste

Safety Index of Spinnalot Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Spinnalot Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Below average5.8/10

Small to medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be unfair

Not found on any relevant casino blacklist

Average value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Warnings

Unfair terms and conditions

This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).

Complaints about Spinnalot Casino and related casinos (36)

36All1Opened10Not solved15Solved10Rejected

Complaints directly about Spinnalot Casino

Case closed

Disputed amount: €1,600

Player’s withdrawal has been delayed.

The player from Finland requested a withdrawal 6 days prior to submitting this complaint. It has not been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

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Submitted: 27 Feb 2023

Case closed Our verdict

Player stopped responding

Disputed amount: €50

The player struggles to finish the wagering requirements.

The player struggles to finish the wagering requirements as only his bets from real money counts toward it. The complaint was closed as the player stopped responding.

Submitted: 12 Sep 2022

Case closed Our verdict

Player stopped responding

Disputed amount: €3,000

The player's account got blocked.

The player's account got blocked for unknown reason. The complaint was rejected as the player stopped responding.

Submitted: 05 Feb 2022

Case closed Our verdict

Player stopped responding

Disputed amount: €2,800

Player’s withdrawal has been delayed.

The player from Sweden has requested a withdrawal. Unfortunately, the payment seems to be delayed. The player has since filed a complaint with the casino's official ADR service, so this case has been closed as 'unresolved' whilst we await the outcome. We contacted the player at a later date to see if a decision had been reached by the ADR service. As there was no further response from the player, the complaint was rejected.

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Submitted: 15 Jan 2022

Case closed

Disputed amount: €2,000

Player's account has been closed.

The player from Germany had a pending withdrawal when the casino closed his account. The player confirmed he received the pending withdrawal.

Submitted: 14 Jan 2022

Case closed

Disputed amount: €3,200

Player's account has been blocked.

The player from Germany tried to withdraw the accumulated winnings, but the casino blocked his account after verification. The casino has decided not to provide services to the player anymore, however the remaining balance of the player was payed out and the complaint is resolved.

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Submitted: 06 Jan 2022

Unresolved Our verdict

No reaction, good regulator

Black points: 125

Disputed amount: €350

Player's account has been blocked.

The player from Germany was allowed to open a new account and make a deposit. Then the casino blocked his account due to active self-exclusion. We ended up closing the complaint as ‘unresolved’ because the casino failed to reply.

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Submitted: 26 Dec 2021

Complaints about related Fruits4Real Casino (2)

Case closed

Disputed amount: €10

Player’s account has been blocked.

The player from Portugal had his account blocked without further explanation. Player’s complaint has been resolved successfully.

Fruits4Real Casino

Safety Index:Below average Submitted: 13 May 2022

Case closed

Disputed amount: €1,980

Player’s withdrawal has been delayed.

The player from Germany is dissatisfied with the withdrawal process. The player confirmed that the withdrawal was processed successfully.

Fruits4Real Casino

Safety Index:Below average Submitted: 16 Feb 2022

Complaints about related Westpoint Casino (3)

Case closed

Disputed amount: $1,427

Player's withdrawal has been delayed.

The player from Argentina had faced issues with the withdrawal of $1,427 from his verified account, with the casino support having provided standard responses and delayed the process for over two months. After the player had contacted us, we had invited the casino representative to join the conversation. Following our intervention, the casino had investigated the case and the player had confirmed receipt of his funds. Consequently, we had marked the complaint as 'resolved'.

Read moreRead less

Westpoint Casino

Safety Index:Below average Submitted: 09 Apr 2024

Case closed

Disputed amount: €650

The player's withdrawal is delayed.

The player's withdrawal is delayed for 5 days. The complaint was resolved as the player received his payout.

Westpoint Casino

Safety Index:Below average Submitted: 22 Sep 2022

Generous casino

Disputed amount: €20

Player’s deposit was never credited to his casino account.

The player from Germany deposited money into casino account but the funds got lost. Even though the casino wasn't able to locate the funds, it added the disputed amount to the player's balance. The issue was successfully resolved.

Read moreRead less

Westpoint Casino

Safety Index:Below average Submitted: 06 May 2022

Complaints about related Whamoo Casino (Same affiliate)

Case closed

Disputed amount: €1,000

Player’s withdrawal has been delayed.

Despite verifying their account and having no issues, the player from Finland has not received their €1000 withdrawal from five days ago. Despite assurances from customer service that it would take 1-3 days, the money has not arrived, and the casino is unresponsive to emails. Player’s complaint has been resolved successfully.

Read moreRead less

Whamoo Casino

Safety Index:Below average Submitted: 16 May 2023

Case closed

Disputed amount: €900

Player’s account has been blocked.

The player from Finland had their account blocked without further explanation. The pending withdrawals are still being held by the casino.

Whamoo Casino

Safety Index:Below average Submitted: 02 Jun 2022

Case closed

Disputed amount: €650

The player's withdrawal is delayed.

The player's withdrawal is delayed for a day. The complaint was resolved as the player received his money.

Whamoo Casino

Safety Index:Below average Submitted: 01 Jun 2022

Case closed

Disputed amount: €900

Player's account has been blocked.

The player from Finland has been blocked without further explanation. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

Whamoo Casino

Safety Index:Below average Submitted: 31 May 2022

Complaints about related Omni Slots Casino (Same affiliate)

Case closed

Disputed amount: €1,218

Player’s withdrawal has been delayed.

The player from Finland has requested a withdrawal five days prior to submitting this complaint. Unfortunately, winnings haven’t been received yet. Player’s complaint has been resolved successfully.

Omni Slots Casino

Safety Index:Low Submitted: 17 Feb 2023

Case closed

Disputed amount: €330

The player's withdrawal is delayed.

The player's withdrawal is delayed for less than a week. The player asked us to close the complaint. We have reopened the complaint as per the player's request. The issue has been resolved successfully.

Read moreRead less

Omni Slots Casino

Safety Index:Low Submitted: 06 Feb 2023