Complaint Resolution Center Deputy Team Lead / Casino Analyst
Matej, our Casino Analyst, works hard on developing concise and efficient visuals of information that help our company make the best decisions possible. Matej previously held a managing position in advertising and marketing and most recently worked in customer service for the UK's largest fuel haule...
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Matej L.
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Matej Lawson
Complaint Resolution Center Deputy Team Lead / Casino Analyst
Matej, our Casino Analyst, works hard on developing concise and efficient visuals of information that help our company make the best decisions possible. Matej previously held a managing position in advertising and marketing and most recently worked in customer service for the UK's largest fuel haule...
Maximum daily withdrawal for Neteller, Skrill, Debit/Credit card is €1000
Relatively high wagering requirements
Not all payment methods are available for all countries
Casino screenshots
Spinnalot Casino Review
When reviewing and assessing Spinnalot Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers have carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Spinnalot Casino scored a Below average Safety Index of 5.8, which makes it a suboptimal option for most players in terms of fairness and safety. Read our Spinnalot Casino review to discover more about this casino and decide whether it is a suitable option for you.
Safety Index – Spinnalot Casino fairness and safety
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of Spinnalot Casino, we meticulously evaluated and analyzed the Terms and Conditions of Spinnalot Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Seeing as we have found some serious issues regarding the fairness of this casino's T&Cs, we encourage you to look for a different casino with fairer T&Cs, or to at least proceed with caution.
Considering our estimates and the factual data we have collected, Spinnalot Casino appears to be a small to average-sized online casino. In relation to its size, it has a high value of withheld winnings in complaints from players. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
As far as we know, no relevant casino blacklists include Spinnalot Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
Taking into account all factors in our review, Spinnalot Casino has scored a Safety Index of 5.8, representing a Below average value. For players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is not a good fit.
Note: As far as we are aware, Spinnalot Casino is interconnected with 4 other online casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of Spinnalot Casino.
Spinnalot Casino Terms and Conditions
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Spinnalot Casino to be unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about Spinnalot Casino
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We currently have 1 complaints directly about this casino in our database, as well as 15 complaints about other casinos related to it. Because of these complaints, we've given this casino 299 black points in total, out of which 205 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Spinnalot Casino user feedback and reviews
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
The user satisfaction feedback of Spinnalot Casino shared by 5 users has resulted in a Mixed User feedback score. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Spinnalot Casino company data and licenses
Spinnalot Casino is owned by DialMedia Ltd. and has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization.
Spinnalot Casino has a gambling license issued by Malta Gaming Authority in Malta.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
EUR 1,000 per day
No win limit
EUR 5,000 per week
EUR 25,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. In the table below, you can see an overview of language options at Spinnalot Casino.
Language
Website
Customer support
Live chat
English
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Spinnalot Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of Spinnalot Casino to be good.
Casino games and slots available at Spinnalot Casino
Spinnalot Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Games from 45 casino game providers are available. This includes NetEnt, Play'n GO, Pragmatic Play, Yggdrasil Gaming, Thunderkick, Betsoft Gaming, iSoftBet, Playson, Amatic, Ezugi, BGaming, Wazdan, Red Rake Gaming, Spinomenal, Leander Games, 1X2 Gaming, Booming Games, Oryx Gaming, Atomic Slot Lab, Gaming Corps, Platipus, Reel Kingdom, Kajot, Fugaso, Win Fast, Stakelogic, Skywind Group, Iconic21 (BETER Live), Reflex Gaming, BF Games, G Games, Fazi, Retro Gaming, Spribe, Touchstone Games, Gamomat, Kalamba Games, Golden Hero, Revolver Gaming, Reevo, RAW iGaming, Wild Streak Gaming, Netgame, Ruby Play, Hurricane Games.
Bonuses and codes offered by Spinnalot Casino
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
At present, there are 3 bonuses from Spinnalot Casino in our database, including:
50% up to €200 and 50 extra spins
40% up to €200 and 50 extra spins
100% up to €200 and 100 extra spins
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
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Company info
Owner
DialMedia Ltd.
Operator
DialMedia Ltd.
Established
2021
Estimated annual revenues
< $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Spinnalot Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Small casinoSmall to medium group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Explore the game selection available at Spinnalot Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 12
Not Available: 3
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 8
Not Available: 0
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
Browse all bonuses offered by Spinnalot Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Payments
Browse an overview of payment methods supported by Spinnalot Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(38)
Payment methods (38)
Transaction limits
Withdrawal limits
€25,000
per month
€5,000
per week
€1,000
per day
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
USDCADEURAUDBRLCHFMXNNOKNZDPENPLNZAR
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
1 language
English
All languages (1)
English
Live chat
Available in
1 language
English
All languages (1)
English
Customer support:
Available in
1 language
English
All languages (1)
English
Live chat rating
Good
Based on 5 tests
Date and tester
Rating
20 Aug 2024
Michaela S.
Good
14 Dec 2023
Lilo S.
Good
25 Jun 2023
Ayberk A.
Good
15 Jun 2022
Zuzana C.
Good
26 Apr 2022
Maria S.
Subpar
E-mail support rating
Good
Based on 1 test
Date and tester
Rating
14 Apr 2025
Mária B.
Good
User reviews
User reviews of Spinnalot Casino
This is a place to share experience with Spinnalot Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Mixed
Rated by 5 users
Very positivePositiveNeutralNegativeVery negative
Do you have any experience with this casino?
Write a review
Casino Guru
We want players to understand gambling.
• 2 years ago
Casino so far seems OK, has taken 100% bonus and after a while won 110 euros, it is possible to cancel bonus and withdraw own money/profit. There are many different games to choose from, no restriction for Sweden!
EDIT: Got the winnings paid out the same day (Sunday!) and my account was closed PERMANENTLY without explanation!!! Talked to the chat and she named "Fabiola" had no idea why the account was closed! What can I say about the casino now? You can win once and then you're thrown out, although you get money anyway!
Casino hittills verkar OK, har tagit 100 % bonus och vann efter ett tag 110 euro, det går att avbryta bonus och ta ut egna pengar/ vinst. Finns många olika spel att välja, ingen restriktion för Sverige!
EDIT: Har fått vinsten utbetalt samma dag (söndag!) och mitt konto stängdes PERMANENT utan förklarning!!! Pratade med chatten och hon vid namn "Fabiola" hade ingen aning varför konto stängdes! Vad ska jag säga om casino nu ? Man får vinna en gång och sen är du utkastad, fast man får pengar i alla fall!
Good bonus conditions
Bra bonus villkor
Many different games
Många olika spel
Totally ok chat help
Helt ok chatthjälp
Technically, the page works well
Teknisk set sidan funkar bra
Slightly high turnover requirement on own money
Lite hög omsättningskrav på egna pengar
• 2 years ago
I won 1000 then more up to 1600 on a free spins bonus, I needed to make a deposit in order to withdraw the money from the "free" spins. 3 different deposits didn't show up on my account. They keep telling me that I made the deposit before the free spins and it didn't count. Even though I had made it after. They have also told me another department will be in touch. I guess I will update if I ever do hear from them.
Don't actually pay out your wins
Don't deposit your money in your casino account
Spinnalot Casino
We're sorry to hear you didn't have the smooth experience we want all of our players to have.
We agree that you had free spins wins which did come with a wagering requirement attached. You wagered 5.82% of this requirement before playing until the bonus balance reached 0 and the pending winnings were lost without the wagering requirement being completed, which is why no winnings were added to your account.
We can see that two of the queried deposits did arrive promptly and one was delayed by 43 minutes by the payment processor which is unfortunately outside of our control.
I can see that our Payment Security, Support and Technical Teams all contacted you last week to explain the above in more detail and to assist, and invite you to continue to collaborate with them if you require further assistance.
We hope that your next experience with us will be a more enjoyable one.
• 3 years ago
Slots are doing remarkably badly, you can't get anywhere. Deposit to deposit fizzles out. For me, a highly suspect online casino that is best avoided.
Slots laufen auffallend schlecht, man kommt auf keinen grünen Zweig. Einzahlung an Einzahlung verpufft. Für mich ein hochsuspektes Online Casino, das man am besten meiden sollte.
• 3 years ago
Very bad site you never get your winnings they close your account even though it is approved for no reason when you win money
Mycket dålig sida man får aldrig ut sin vinst dom stänger ditt konto fast den är godkänd helt utan anledning när du vinner pengar
SCAM Fraud
SCAM Bedrägeri
You don't get your money if you win big
Du få inte dina pengar om du vinner stort
They don't answer you
Dom svarar inte dig
They don't follow rules
Dom följer inte regler
• 4 years ago
I registered there today and played with bonuses and without. But you have no chance of winning, no matter what game or stake. You lose 200€ in half an hour???! This is not normal anymore!! The RTP and slots are definitely rigged! Keep your hands off the casino! I got blocked right away.
Ich habe mich heute da registriert und gespielt mit Boni und ohne. Aber man hat keine Chance auf Gewinne, egal welches Spiel oder auf welchem Einsatz. Man verliert 200€ in einer halben Stunde???! Das ist doch nicht mehr normal!! Die RTP und Slots sind definitiv manipuliert! Lasst die Finger von dem Casino! Ich habe mich da gleich direkt sperren lassen..
RTP rate very low
RTP Rate sehr gering
No fun, only losses
Macht kein Spaß nur Verluste
Discussion
Spinnalot Casino discussion
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